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At the Regulatory Front Lines

Inspectors' Enforcement Styles and Regulatory Compliance

Bibliographic Data

ID6294271
AuthorsPeter May (0000-0001-8501-6500, corresponding author), P J May
Year2003
Volume13
Issue2
Pages117-139
Publication date2003-04-01
Peer ReviewedYes
Open AccessNo
TypeARTICLE
VenueJournal of Public Administration Research and Theory (JOURNAL)
Journal identifiersISSN: 1053-1858 • E-ISSN: 1477-9803
PublisherOxford University Press (OUP) (PUBLISHER)
DOI10.1093/jopart/mug014
OpenAlexW4247000930
LanguageEN
Citations received151
References cited12

This study contributes to the understanding of how those street‐level bureaucrats who are at the front lines of regulatory enforcement help to bring about compliance with regulations. Hypotheses concerning the impact of inspectors' differing enforcement styles on compliance are examined for data concerning municipal enforcement of building codes. Building inspectors vary in their day‐to‐day style of interaction with homebuilders with respect to facilitation—how helpful and supportive they are—and with respect to formalism—how rigid and picky they are. We fail to find a direct effect of differing enforcement styles on compliance. However, enforcement styles influence homebuilders' knowledge of rules and the degree of cooperation between homebuilders and inspectors. We attribute the limited impact of enforcement style to inconsistencies in inspection that tend to immunize homebuilders to stylistic differences among inspectors. This suggests a downside to “responsive regulation” as a preferred mode of regulatory enforcement: such inconsistencies undermine regulatees' understanding of rules and the development of shared expectations concerning compliance

Business · Compliance (psychology · Enforcement · Front (military · Front line · Political science · Regulatory focus theory · Regulatory reform · Engineering · Law, Economics, and Judicial Systems · Psychology · Regulation and Compliance Studies · Wildlife Conservation and Criminology Analyses · Law · Social Psychology

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Unique citing works104
Citations per year6,57
Citation span2003 - 2026 (24)
Citation velocitycurrent
Highly citedYes
Citation typesNeutral: 147

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