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Not Seeing Eye to Eye on Frontline Work

Manager‐Employee Disagreement and Its Effects on Employees

Bibliographic Data

ID6358616
AuthorsJohn D Marvel (0000-0002-5444-3021, George Mason University, corresponding author)
Year2017
Volume77
Issue6
Pages904-918
Publication date2017-06-28
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenuePublic Administration Review (JOURNAL)
Journal identifiersISSN: 0033-3352 • E-ISSN: 1540-6210
PublisherWiley (PUBLISHER • GB)
DOI10.1111/puar.12798
OpenAlexW2730842394
LanguageEN
Citations received2
References cited48

The author uses nationally representative data on matched pairs of public school principals and teachers to test whether principal–teacher disagreement about the severity of school problems is associated with teacher turnover. More specifically, the author tests a managerial efficacy hypothesis that proposes that employees will be less likely to leave their jobs when their managers perceive problems to be severe, holding employees’ perceptions of the same problems constant. The author also tests a managerial buffering hypothesis that proposes that employees’ perceptions of problem severity will be more weakly related to their turnover probability when managers perceive problems to be severe. Little evidence is found for either hypothesis, raising questions about public school principals’ ability to translate problem recognition into problem remediation. More generally, the findings suggest a reexamination of the generic claim that “management matters,” which implies that public managers have the power to do things that can help employees perform their jobs well

Economics · Management · Perception · Political science · Power (physics · Principal (computer security · Public relations · Raising (metalworking · Test (biology · Turnover · Work (physics · Computer Science · Evaluation and Performance Assessment · Psychology · Public Policy and Administration Research · Social Psychology · Teacher Education and Leadership Studies

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Unique citing works2
Citations per year0.4
Citation span2021 - 2022 (2)
Citation velocityhistorical
Highly citedNo
Citation typesNeutral: 2

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