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Survey Enthusiast or Obligated Responder

Segmenting the Population Based on Government Survey Attitudes

Bibliographic Data

ID6430147
AuthorsRandal Zuwallack (0009-0009-6288-6541, ICF , Reston, VA), Joan Boyle (0000-0002-1172-1079, ICF International (United States)), John Boyle (0000-0002-9404-6901, ICF , Reston, VA), James Dayton (ICF , Reston, VA), Ronaldo Iachan (0000-0002-7441-1721, ICF , Reston, VA), Matt Jans (0000-0002-0242-1234, National Center for Health Statistics)
Year2025
Volume37
Issue3
Publication date2025-01-01
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueInternational Journal of Public Opinion Research (JOURNAL)
Journal identifiersISSN: 0954-2892 • E-ISSN: 1471-6909
PublisherOxford University Press (OUP) (PUBLISHER)
DOI10.1093/ijpor/edaf033
OpenAlexW4411721965
LanguageEN
References cited22

This paper explores population segments that differentiate people based on attitudes and perceptions about surveys and how those segments differ in survey participation intention. Our analysis finds 5 population segments across which general affinity toward surveys differs significantly. Survey Enthusiasts have high affinity toward surveys and underlying sense of civic responsibility to participate. Obligated Responders recognize the importance of participating, yet view surveys as an imposition. Reluctant Responders recognize survey participation as important but are moderately concerned about data misuse. The remaining 2 segments, the Disengaged and Shy Responders, have low affinities for survey participation. These findings suggest that effective survey designs should tailor different appeals and protocols to the motivations of a heterogeneous population. A multidimensional approach would parallel those approaches used in marketing where product differentiation and market segmentation help to successfully reach the consumer market

Business · Environmental health · Government (linguistics · Linguistics · Market segmentation · Population · Census and Population Estimation · Healthcare Policy and Management · Medicine · Survey Methodology and Nonresponse · Marketing · Philosophy

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