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Use of Telehealth in Mental Health (MH) Services During and After Covid-19

Bibliographic Data

ID8906012
AuthorsTodd Molfenter (0000-0003-3033-416X, University of Wisconsin–Madison, corresponding author), Thomasine Heitkamp (0000-0003-0098-3927, Grand Forks Air Force Base), Ann Murphy (0000-0003-3940-4101, Rutgers, the State University of New Jersey), Ann A Murphy, Stephanie Tapscott (Emory University), Stephanie Behlman (0000-0002-4893-1571, University of Wisconsin–Madison), Olivia Cody (University of Wisconsin–Madison), Olivia J Cody
Year2021
Volume57
Issue7
Pages1244-1251
Publication date2021-06-24
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueCommunity Mental Health Journal (JOURNAL)
Journal identifiersISSN: 0010-3853 • E-ISSN: 1573-2789
PublisherSpringer Science+Business Media (PUBLISHER • DE)
DOI10.1007/s10597-021-00861-2
PMID34165695
OpenAlexW3173538575
LanguageEN
Citations received8
References cited21

COVID-19 social distancing guidelines caused a rapid transition to telephone and video technologies for the delivery of mental health (MH) services. The study examined: (a) adoption of these technologies across the MH service continuum; (b) acceptance of these technologies; and (c) intention of providers to use these technologies following the pandemic based on a sample of 327 MH organizations from 22 states during May-August 2020. There was widespread use of technology, with greater than 69% of organizations reporting using telephone or video for most services. For all video services and just three telephone services, organizations reported significantly greater odds of intending to use technology to deliver services post-COVID-19. Use of video was seen as more desirable as compared to telephone. The overall perceived ease of use and usefulness for video-based services and certain telephone services provide a promising outlook for use of these services post the COVID-19 pandemic

Business · Coronavirus disease 2019 (COVID-19 · Health care · Internet privacy · Mental health · Odds · Pandemic · Political science · Psychiatry · Service (business · Service provider · Social distance · Telecommunications · Telehealth · Telemedicine · Telepsychiatry · Videoconferencing · Computer Science · Digital Mental Health Interventions · Marketing · Medicine · Mobile Health and mHealth Applications · Telemedicine and Telehealth Implementation

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Unique citing works8
Citations per year2
Citation span2022 - 2026 (5)
Citation velocitycurrent
Highly citedNo
Citation typesNeutral: 8

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