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Managing the Uncertainties of Innovation

Extending Thompson (1967)

Bibliographic Data

ID9889776
AuthorsJ-c Spender (0000-0002-0803-4622, corresponding author), J C Spender, Eugene H Kessler (0009-0000-5102-7711, Rutgers, the State University of New Jersey), Eric H Kessler (Graduate School of Management, Rutgers University, 108 University Avenue, Newark, New Jersey 07102.)
Year1995
Volume48
Issue1
Pages35-56
Publication date1995-01-01
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueHuman Relations (JOURNAL)
Journal identifiersISSN: 0018-7267 • E-ISSN: 1741-282X
PublisherSAGE Publications (PUBLISHER • US)
DOI10.1177/001872679504800103
OpenAlexW2160225195
LanguageEN
Citations received7
References cited23

Thompson's two domain model, with its central core of rational activities separated from a mantle of boundary-spanning activities, tells us how organizations cope with externally generated uncertainties. Innovation is an internal source of uncertainty that this model does not adequately cover. Following Burns and Stalker, we suggest that the rational core and the organic boundary-spanning are incompatible domains of activity with different modes of governance. Many writers overlook the problems of coupling these domains and simply argue that "upstream" innovation activities can be managed organically while "downstream" implementation activities can be mechanistic. Sometimes they see a mixed mode of governance being applied between the project's initiation and completion points. We argue that far from there being a gradual transition from organic to mechanistic, there is a dialectical tension between these modes which is best managed by "nesting" the organic within a host matrix of bureaucratic activity. This recalls Bower's model of the resource allocation process in a stratified organization. Thompson's model, apparently focused on externally generated uncertainties, is thereby extended to deal with the internally generated uncertainties of the innovation process

Boundary (topology · Bureaucracy · Business · Core (optical fiber · Corporate governance · Dialectic · Economics · Epistemology · Industrial organization · Management · Political science · Process (computing · Process management · Upstream (networking · Business Strategy and Innovation · Complex Systems and Decision Making · Computer Science · Innovation and Knowledge Management · Mathematics

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Unique citing works7
Citations per year0.23
Citation span1995 - 2023 (29)
Citation velocityhistorical
Highly citedNo
Citation typesNeutral: 6

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