Development of a Multi-Dimensional Scale for Measuring the Perceived Value of a Service
Bibliographic Data
| ID | 10138898 |
|---|---|
| Authors | James F Petrick (0000-0002-4403-3299, Texas A&M University, corresponding author) |
| Year | 2002 |
| Volume | 34 |
| Issue | 2 |
| Pages | 119-134 |
| Publication date | 2002-06-01 |
| Peer Reviewed | Yes |
| Open Access | No |
| Type | ARTICLE |
| Venue | Journal of Leisure Research (JOURNAL) |
| Journal identifiers | ISSN: 0022-2216 • E-ISSN: 2159-6417 |
| Publisher | Taylor & Francis (PUBLISHER • GB) |
| DOI | 10.1080/00222216.2002.11949965 |
| OpenAlex | W1602112707 |
| Language | EN |
| Citations received | 116 |
| References cited | 32 |
The construct of perceived value has been identified as one of the most important measures for gaining competitive edge (Parasuraman, 1997), and has been argued to be the most important indicator of repurchase intentions (Parasuraman & Grewal, 2000). Thus, the measurement of perceived value may have far reaching implications for the recreation and tourism fields. The purpose of the current study was to develop a multidimensional scale for the measurement of perceived value of a service. A 25-item instrument was developed to measure the construct and its dimensions. Five dimensions were identified, and were found to have content validity by a panel of experts. The instrument was further found to be reliable, and have convergent, and discriminant validity
Business · Construct (python library · Construct validity · Convergent validity · Discriminant validity · Geography · Political science · Psychometrics · Recreation · Scale (ratio · Service (business · Statistics · Tourism · Value (mathematics · Computer Science · Consumer Behavior in Brand Consumption and Identification · Customer Service Quality and Loyalty · Digital Marketing and Social Media · Marketing · Mathematics · Psychology · Social Psychology
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| Unique citing works | 116 |
|---|---|
| Citations per year | 5,27 |
| Citation span | 2004 - 2026 (23) |
| Citation velocity | current |
| Highly cited | Yes |
| Citation types | Neutral: 115 |