Programmed learning in the microtraining paradigm with hotline workers
Bibliographic Data
| ID | 11055005 |
|---|---|
| Authors | Max R Uhlemann (Department of Psychological Foundations University of Victoria V8W 2Y2 Victoria, British Columbia Canada, corresponding author), Margaret T Hearn (University Hospital USA), David R Evans (0000-0001-6988-907X, The University of Western Ontario USA) |
| Year | 1980 |
| Volume | 8 |
| Issue | 5 |
| Pages | 603-612 |
| Publication date | 1980-10-01 |
| Open Access | Yes |
| Type | ARTICLE |
| Venue | American Journal of Community Psychology (JOURNAL) |
| Journal identifiers | ISSN: 0091-0562 • E-ISSN: 1573-2770 |
| Publisher | Wiley (PUBLISHER • GB) |
| DOI | 10.1007/bf00912595 |
| PMID | 7424843 |
| OpenAlex | W2018624281 |
| Language | EN |
| References cited | 18 |
Twenty-five hotline workers were randomly assigned to three skill-training conditions. Nine microtraining subjects were trained in the use of attending behavior, open inquiry, and reflection of feeling and content using the standard microtraining paradigm. Seven programmed-learning subjects were trained in the same skills using programmed manuals and role-play interviews with feedback. The remaining nine subjects acted as a no-training control group. Pretraining and post-training interviews and telephone calls with pseudoclients were audiotaped for each subject. Subjects were assessed on empathy, the Therapist Error Checklist, attending behavior, and three modes of skill interaction. For interviews the main effect of training on each measure was significant. Both microtraining and programmed learning resulted in superior interview performance over no-training, and differed little from each other. For telephone calls microtraining resulted in higher empathy ratings than progammed learning or no-training
Checklist · Cognitive psychology · Communication skills · Communication skills training · Empathy · Feeling · Health psychology · Hotline · Medical education · Public health · Applied Psychology · Autism Spectrum Disorder Research · Behavioral and Psychological Studies · Cerebral Palsy and Movement Disorders · Clinical Psychology · Medicine · Nursing · Psychology · Social Psychology
Teaching Acquisition and Application of Legal Concepts by Self-Instructional Devices
Microcounseling and sensitivity training with hotline workers
A Socio‐Economic Index for Occupations In Canada
Basic Interaction Behaviors
A Model for the Systematic Generalization of Counseling Skills
A Behavioral Objectives Curriculum In Human Relations
Training of Support Personnel in Three Human Relations Skills
Prose-Text, Linear-Programmed, and Branching-Programmed Instruction in Teaching Counseling Theories
Generalization of Microcounseling Skills from Training Period to Actual Counseling Setting
| Highly cited | No |
|---|