Public management in turbulent times

Covid‐19 as an ecosystem disruptor

Bibliographic Data

ID11961357
AuthorsErik Eriksson (0000-0001-6599-0963, corresponding author), Erik M Eriksson (0000-0001-8831-9013, Division of Service Management and Logistics, Department of Technology Management and Economics, Centre for Healthcare Improvement Chalmers University of Technology Gothenburg Sweden, corresponding author), Christian Gadolin (0000-0003-2476-4411, Department of Health Sciences University West Trollhättan Sweden), Göran Lindahl (0000-0003-0007-7270, Division of Building Design, Department of Architecture and Civil Engineering, Centre for Healthcare Architecture Chalmers University of Technology Gothenburg Sweden), Patrik Alexandersson (Division of Service Management and Logistics, Department of Technology Management and Economics, Centre for Healthcare Improvement Chalmers University of Technology Gothenburg Sweden), Johanna Eriksson (0000-0003-4545-4914, Division of Building Design, Department of Architecture and Civil Engineering, Centre for Healthcare Architecture Chalmers University of Technology Gothenburg Sweden)
Year2021
Volume80
Issue4
Pages732-747
Publication date2021-11-22
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueAustralian Journal of Public Administration (JOURNAL)
Journal identifiersISSN: 0313-6647 • E-ISSN: 1467-8500
PublisherWiley (PUBLISHER • GB)
DOI10.1111/1467-8500.12525
OpenAlexW3216514875
LanguageEN
Citations received6
References cited60

The decentralisation of Swedish healthcare closer to citizens has been slow. Drawing from empirical material of the reform prior and amidst the COVID‐19 pandemic, this paper argues that the pandemic has disrupted the healthcare ecosystem. Consequently, citizen‐centred collaborations have accelerated integration of resources (such as knowledge and skills) across organisational, hierarchical and professional borders. However, collaborations have been delimited to traditional healthcare providers, neglecting the resources of citizens and other actors to be used to improve service delivery. The pandemic has revealed strengths and weaknesses with the prevailing healthcare ecosystem that post‐COVID‐19 public management must address, both theoretically and practically. Theoretically, the paper contributes to the development of a public service logic, addressing both strengths and difficulties with the logic in turbulent times. Practically, the empirical descriptions contribute to improved understanding of public service delivery reform and how it is impacted during the pandemic

Biology · Business · Coronavirus disease 2019 (COVID-19 · Decentralization · Economic growth · Economics · Ecosystem · Ecosystem services · Environmental resource management · Health care · Knowledge management · Pandemic · Political science · Public health · Public healthcare · Public relations · Public service · Service (business · Service delivery framework · Computer Science · Management and Organizational Studies · Medicine · Mental Health and Patient Involvement · Nursing · Public Policy and Administration Research · Ecology · Marketing

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Open DOIOpen Access