Unpacking the value sought by Chinese international students in UK higher education
Bibliographic Data
| ID | 14690646 |
|---|---|
| Authors | David J Hattersley (0000-0002-0258-640X, Sheffield Hallam University, corresponding author), John Nicholson (0000-0002-8085-625X, Huddersfield Business School, University of Huddersfield, Huddersfield, UK) |
| Year | 2024 |
| Volume | 49 |
| Issue | 12 |
| Pages | 2376-2395 |
| Publication date | 2024-12-01 |
| Peer Reviewed | Yes |
| Open Access | Yes |
| Type | ARTICLE |
| Venue | Studies in Higher Education (JOURNAL) |
| Journal identifiers | ISSN: 0307-5079 • E-ISSN: 1470-174X |
| Publisher | Informa UK Limited (PUBLISHER • GB) |
| DOI | 10.1080/03075079.2024.2306347 |
| OpenAlex | W4391168883 |
| Language | EN |
| Citations received | 3 |
| References cited | 107 |
The purpose of this paper is to offer multi-dimensional insight into notions of value sought by Chinese international students (CIS), the UK higher education sectors largest overseas student body. Value in the context of student recruitment is often discussed one dimensionally, often as an input-output calculation. Following calls for higher education institutions to better understand the needs and expectations of international students and to adopt strategic management and marketing theory we examine the push and pull factors for Chinese international students drawing on concepts from within the Service-Dominant Logic paradigm such as 'value-in-context' and 'value-insocial-context' to offer a more nuanced view of value sought. We conduct a qualitative study of 20 Chinese international students, a mix of undergraduate and postgraduate and from a range of subject areas. Our findings highlight a number of different value types sought by Chinese international students each of which can be linked to the development of identity and the key consumer value types of 'esteem' and 'status'. With a greater understanding of the value sought by Chinese international students universities will be better able to develop their recruitment strategies and their provision and support for Chinese international students in order to more effectively co-create that value
Higher education · International education · Mathematics education · Pedagogy · Political science · Qualitative research · Social science · Sociology · Unpacking · Computer Science · Customer Service Quality and Loyalty · International Student and Expatriate Challenges · Psychology · Service and Product Innovation
Data Collection
Psychological and implied contracts in organizations
The effects of utilitarian and hedonic online shopping value on consumer preference and intentions
Cross-border flows of students for higher education
Expanding understanding of service exchange and value co-creation
Customer value
Globalisation and the university
“Push‐pull” factors influencing international student destination choice
Contextualizing Performances of Family Firms
Universities in a competitive global marketplace
Contextualization and value-in-context
The role of national culture in international marketing research
Institutions and axioms
Why we buy what we buy
Consumer perceived value
The pervasive effects of family on entrepreneurship
Research Notes. The Past Is the Past--or Is It? The Use of Retrospective Accounts as Indicators of Past Strategy.
Service-dominant logic
The Internationalization of Higher Education
Consumer Perceptions of Price, Quality, and Value
Exploring student psychological contract in the hybrid mode of business education
Academic expectations among university students and staff
The cultural impact of globalisation
The Service-Dominant Logic of Marketing
A plea for change in research on intercultural discourses
Assessing psychological contracts
Practising cultures of learning in internationalising universities
The Consumer Society
Her majesty the student
Satisfiers and dissatisfiers for international students of higher education
Promises from afar
Student perceptions and central administrative services
Framing higher education quality from a business perspective
Co-creation of value in higher education
The strength of weak culture
Making sense of higher education
Diversity approaches matter in international classrooms
Impact of cultural exposure on young Chinese students' adaptation in a UK business school
Three waves of international student mobility (1999-2020)
Growing from an acorn to an oak tree
What does the student psychological contract mean? Evidence from a UK business school
The best education in the world
Different is not deficient
What do international students really want? An exploration of the content of international students' psychological contract in business education
Participative pedagogies, group work and the international classroom
Power and control
A Multistage Model of Customers' Assessments of Service Quality and Value
Work and/or Fun
The Experiential Aspects of Consumption
Hermeneutic Phenomenology and Phenomenology
Methodological Practicalities in Analytical Generalization
History and Significance of the Emic/Etic Distinction
Consumer Culture Theory (CCT)
| Unique citing works | 3 |
|---|---|
| Citations per year | 3 |
| Citation span | 2025 - 2026 (2) |
| Citation velocity | current |
| Highly cited | No |
| Citation types | Neutral: 3 |