Impact of Work Stress and Job Burnout on Turnover Intentions among Hotel Employees
Bibliographic Data
| ID | 15494813 |
|---|---|
| Authors | Wagih M E Salama (0000-0002-7681-9122, Higher Institute for Tourism, Hotels and Computer, corresponding author), Ahmed Hassan Abdou (0000-0002-2352-7871, Mansoura University), Shaimaa Abo Khanger Mohamed (Mansoura University), Hossam Shehata (King Faisal University), Hossam Said Shehata (King Faisal University) |
| Year | 2022 |
| Volume | 19 |
| Issue | 15 |
| Pages | 9724-9724 |
| Publication date | 2022-08-07 |
| Open Access | Yes |
| Type | ARTICLE |
| Venue | International Journal of Environmental Research and Public Health (JOURNAL) |
| Journal identifiers | ISSN: 1661-7827 • E-ISSN: 1660-4601 |
| Publisher | Multidisciplinary Digital Publishing Institute (PUBLISHER • CH) |
| DOI | 10.3390/ijerph19159724 |
| PMID | 35955081 |
| OpenAlex | W4290581514 |
| Language | EN |
| Citations received | 18 |
| References cited | 63 |
This research aims primarily to shed light on the impact of work stress and job burnout on employees’ turnover intention in the hotel industry. Furthermore, it aims to identify the effect of work stress on job burnout besides examining the potential mediating role of job burnout in the relationship between work stress and employees’ turnover intentions in Egyptian hotels. For achieving this aim, the questionnaire was designed for Egyptian hotel employees and structured to cover four key parts: (1) demographic characteristics of employees of hotels, (2) work stress items, (3) job burnout items, and (4) turnover intentions. Structural equation modeling (SEM) results were obtained using AMOS software, IBM, version 24. The results indicate that job burnout partially mediates the relationship between work stress and turnover intentions. To be more specific, work stress has a significant positive effect on the turnover intention (β = +0.40, p < 0.01), and a significant positive effect on job burnout (β = +0.43 p < 0.01). Thus, there exists a strong positive association between work stress and turnover intentions as well as a positive association between job burnout and work stress. The findings of this study would help policymakers, hotel managers as well as practitioners to formulate policies for lessening the work stress, job burnout, and turnover intentions among hotel employees
Burnout · Job attitude · Job performance · Job satisfaction · Job stress · Management · Structural equation modeling · Turnover · Turnover intention · Work (physics · Work stress · Applied Psychology · Clinical Psychology · Computer Science · Emotional Intelligence and Performance · Engineering · Job Satisfaction and Organizational Behavior · Psychology · Social Psychology · Workplace Spirituality and Leadership
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| Citations per year | 4.5 |
|---|---|
| Citation span | 2022 - 2026 (5) |
| Highly cited | No |