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Students’ Satisfaction in Online Class during Covid-19

An Empirical Study in Bangladesh Context

Bibliographic Data

ID16903480
AuthorsShanjida Chowdhury (0000-0001-6961-5933, Southeast University), Fouad Hossain Sarker (0000-0002-6884-837X, Daffodil International University, corresponding author), N A Khan (0000-0002-4672-304X, University of Dhaka), M K Islam (0000-0001-5554-3166, Daffodil International University), Maruf Ahmed Tamal (0000-0001-8998-5739, Daffodil International University), Md Hasan Imam Bijoy (0000-0002-4756-3025, Daffodil International University)
EditorsMaheswaran S
Year2024
Volume2024
Pages1-11
Publication date2024-02-26
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueEducation Research International (JOURNAL)
Journal identifiersISSN: 2090-4010 • E-ISSN: 2090-4002
PublisherWiley (PUBLISHER • GB)
DOI10.1155/2024/1333227
OpenAlexW4392151401
LanguageEN
Citations received1
References cited70

The COVID-19 pandemic caused higher education institutions to switch to online learning. This unique endeavor is being investigated to protect high-quality education. Due to its hasty and emergency implementation, students may have different opinions about this new education system. The primary objective of this study is to investigate the relationships between constructs such as students’ perceived effectiveness, institutional facility, teaching material, and overall satisfaction during the COVID-19 outbreak. Adopting a quantitative research approach, this study was conducted between November 8, 2020, and February 12, 2021, in private universities in Bangladesh. Data were utilized in structural equation modeling (SEM). The findings revealed that perceived effectiveness (0.68, p-value = 0.01), institutional facility (0.23, p-value = 0.01), and teaching material (0.14, p-value = 0.01) are all positively and significantly associated with satisfaction with an online class module. In addition, trajectory analysis establishes a link between satisfaction and effectiveness in e-learning through the SEM. The results of the study also indicate a strong and positive correlation between satisfaction with an online class module and perceived effectiveness, institutional setting, and teaching material. This study will serve as a catalyst for understanding students’ satisfaction in an online environment, as well as a benchmark for various stakeholders, particularly policymakers, practitioners, academicians, and institution owners, to take the necessary steps to ensure a sustainable online learning platform

Class (philosophy) · Context (archaeology) · Coronavirus disease 2019 (COVID-19) · Empirical research · Geography · Higher education · Institution · Mathematics education · Medical education · Political science · Social science · Sociology · Statistics · Structural equation modeling · Value (mathematics) · Computer Science · COVID-19 and Mental Health · E-Learning and COVID-19 · Mathematics · Medicine · Psychology · Technology-Enhanced Education Studies

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Unique citing works1
Citations per year1
Citation span2025 - 2025 (1)
Citation velocityrecent
Highly citedNo
Citation typesNeutral: 1

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