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Multicultural competence and trust

A new road for logistics management

Bibliographic Data

ID20501392
AuthorsAlberto G Canen (0000-0002-1508-2868, Universidade Federal do Rio de Janeiro), Ana Canen (Universidade Federal do Rio de Janeiro)
Year2004
Volume11
Issue3
Pages38-53
Publication date2004-09-01
Open AccessYes
TypeARTICLE
VenueCross Cultural Management An International Journal (JOURNAL)
Journal identifiersISSN: 1352-7606 • E-ISSN: 1758-6089
PublisherEmerald (PUBLISHER)
DOI10.1108/13527600410797837
OpenAlexW1977502899
LanguageEN
Citations received1
References cited10

The present paper aims to discuss the concept of competence from a multicultural perspective, for organisational success. It argues that models that view competence as a sum of competencies for management development within organisations could benefit from a multicultural perspective that put those competencies within the context of cultural sensitivity and understanding, so as to promote a trustworthy organisational environment crucial for any institutional change for competitive edge. It analyses theoretical approaches to the concept of competence in organisations, focusing particularly on those that take into account multicultural concerns and the need for building trust within organisational environments. It then addresses the meanings of competence as understood by executives acting in some organizations in Brazil, depicting emphases and silences in those discourses, as well as implications for logistics and management decision in a multicultural perspective

Business · Competence-based management · Competitive advantage · Engineering ethics · Knowledge management · Multiculturalism · Pedagogy · Political science · Public relations · Sociology · Strategic planning · Trustworthiness · Computer Science · Engineering · Leadership and Management in Organizations · Management and Marketing Education · Psychology · Quality and Supply Management · Social Psychology · Marketing

  • Gestão estratégica multicultural baseada no Balanced Scorecard em instituições de ensino

    Open Access•Saul Eliahú Mizrahi, Alberto G Canen•Ensaio Avaliação e Políticas…•2012

  • Logistics and cultural diversity

    Open Access•Alberto G Canen, Ana Canen•Cross Cultural Management An…•1999

Citations per year0.07
Citation span2012 - 2012 (1)
Highly citedNo

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