How to Facilitate Innovative Behavior and Organizational Citizenship Behavior

Evidence From Public Employees in Korea

Bibliographic Data

ID21422673
AuthorsYoon Jik Cho (0000-0002-8589-3607, Yonsei University, Seoul, Republic of Korea, corresponding author), Hyun Jin Song (0000-0003-4779-6555, Yonsei University, Seoul, Republic of Korea)
Year2021
Volume50
Issue4
Pages509-537
Publication date2021-12-01
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenuePublic Personnel Management (JOURNAL)
Journal identifiersISSN: 0091-0260 • E-ISSN: 1945-7421
PublisherSAGE Publications (PUBLISHER • US)
DOI10.1177/0091026020977571
OpenAlexW3112971263
LanguageEN
Citations received14
References cited120

For decades, scholars and practitioners have paid serious attention to how to facilitate extra-role behaviors of employees. While many studies have been conducted, it is not yet clear what factors facilitate or suppress those behaviors within organizations and how those factors interact with each other. The current research focuses on two extra-role behaviors of employees: innovative behavior and organizational citizenship behavior (OCB). Both behaviors have been discussed as determinants of individual and organizational performance. Filling the gap of the existing studies, the current research comprehensively considers organizational characteristics, task characteristics, and motivational factors in explaining those behaviors. Integrating two data sets, the 2015 and 2016 Perception of Public Officials Surveys administered by the Korea Institute of Public Administration (KIPA), we conducted a hierarchical linear model (HLM) analysis to examine the effects of determinants in the Korean context. Based on the multi-level analysis, this research demonstrates the positive influence of autonomy and PSM on both behaviors. Among organizational-level variables, cooperative culture increases the innovative behavior, whereas the lack of organizational support decreases it. We provide several managerial implications based on the findings

Autonomy · Context (archaeology) · Multilevel model · Organizational Behavior · Organizational citizenship behavior · Organizational commitment · Perception · Political science · Public relations · Environmental Sustainability in Business · Job Satisfaction and Organizational Behavior · Organizational Leadership and Management Strategies · Psychology · Social Psychology

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