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Flying responsibly

Effects of perceived corporate social responsibility on attitudes and behaviors of employees in the European aviation industry

Bibliographic Data

ID21652216
AuthorsChrisalena Athanasiadou (0000-0003-4870-5002, International Hellenic University), Georgios Theriou (0000-0002-4115-0780, International Hellenic University), Dimitrios Chatzoudes (0000-0001-7383-0759, Democritus University of Thrace)
Year2024
Volume27
Issue1
Pages80-98
Publication date2024-04-26
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueInternational Journal of Organization Theory and Behavior (JOURNAL)
Journal identifiersISSN: 1093-4537 • E-ISSN: 1532-4273
PublisherEmerald (PUBLISHER)
DOI10.1108/ijotb-01-2023-0018
OpenAlexW4391574579
LanguageEN
Citations received3
References cited82

Purpose This study aims to examine how corporate social responsibility (CSR) affected the attitudes and behaviors of employees in the European aviation industry amidst the COVID-19 pandemic and to explore any moderating effect of empathetic leadership. Design/methodology/approach Based on the social identity and social exchange theories, a research model was developed and tested against empirical data collected from employees of the European aviation industry, in 2021. Structural equation modeling and regression analyses were used for testing the hypothesized causal relationships. Findings Perceived CSR is directly related to work engagement and indirectly associated with work engagement and job insecurity via organizational pride. The presence of an empathetic leader does not intensify the effects of perceptions of CSR on organizational pride. Work engagement, in turn, impacts organizational citizenship behavior, while no such effect of job insecurity is supported. Originality/value This study provides insight into the underlying mechanisms via which CSR affects employees during a crisis. It, also, has significant implications on human resources management within the industries severely affected by the pandemic

Aviation · Business · Corporate social responsibility · Political science · Public relations · Social responsibility · Corporate Social Responsibility Reporting · Engineering · Environmental Sustainability in Business · Job Satisfaction and Organizational Behavior · Psychology · Marketing

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Unique citing works3
Citations per year3
Citation span2025 - 2025 (1)
Citation velocityrecent
Highly citedNo
Citation typesNeutral: 3

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