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When Do People Rely on Affective and Cognitive Feelings in Judgment? A Review

Bibliographic Data

ID23376010
AuthorsRainer Greifeneder (0000-0002-0725-5626, University of Mannheim, Germany, Radboud University Nijmegen, Netherlands, corresponding author), Herbert Ble (0000-0002-8822-1515, University of Mannheim), Herbert Bless (University of Mannheim), Michel Tuan Pham (0000-0002-0717-5191, Columbia University, New York, NY, USA)
Year2011
Volume15
Issue2
Pages107-141
Publication date2011-05-01
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenuePersonality and Social Psychology Review (JOURNAL)
Journal identifiersISSN: 1532-7957 • E-ISSN: 1088-8683
PublisherSAGE Publications (PUBLISHER • US)
DOI10.1177/1088868310367640
PMID20495111
OpenAlexW2110777499
LanguageEN
Citations received85
References cited172

Although people have been shown to rely on feelings to make judgments, the conditions that moderate this reliance have not been systematically reviewed and conceptually integrated. This article addresses this gap by jointly reviewing moderators of the reliance on both subtle affective feelings and cognitive feelings of ease-of-retrieval. The review revealed that moderators of the reliance on affective and cognitive feelings are remarkably similar and can be grouped into five major categories: (a) the salience of the feelings, (b) the representativeness of the feelings for the target, (c) the relevance of the feelings to the judgment, (d) the evaluative malleability of the judgment, and (e) the level of processing intensity. Based on the reviewed evidence, it is concluded that the use of feelings as information is a frequent event and a generally sensible judgmental strategy rather than a constant source of error. Avenues for future research are discussed.

Cognition · Cognitive psychology · Feeling · Representativeness heuristic · Salience (neuroscience) · Behavioral Health and Interventions · Decision-Making and Behavioral Economics · Psychology · Social and Intergroup Psychology · Social Psychology

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