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Introduction to the digital welfare state

Contestations, considerations and entanglements

Bibliographic Data

ID2399819
AuthorsGeorgia Van Toorn (0000-0002-6660-8479, UNSW Sydney, corresponding author), Paul Henman (0000-0002-9923-6587, The University of Queensland), Karen Soldatic (0000-0001-8139-2912, CERC – Health Equity and Community Wellbeing, Canada; Toronto Metropolitan University, Canada)
Year2024
Volume60
Issue3
Pages507-522
Publication date2024-09-01
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueJournal of Sociology (JOURNAL)
Journal identifiersISSN: 1440-7833 • E-ISSN: 1741-2978
PublisherSAGE Publications Inc (PUBLISHER)
DOI10.1177/14407833241260890
OpenAlexW4401034061
LanguageEN
Citations received18
References cited64

This article introduces a special issue of the Journal of Sociology focused on critical analysis of the digital welfare state. The digitalisation of welfare policy, institutions and service delivery has led to increased scrutiny, social sorting and surveillance of welfare recipients and other marginalised groups. This collection of papers contributes to current debates about digital welfare using sociological approaches which foreground the role of power relations and human agency in shaping these dynamics. We provide introductory insights into themes explored within the collection, including the connection of digitalisation with 'the social', the role of digital technologies in truth-making, and the importance of humans and their labour in operationalising digital welfare. In addition, we highlight the value of sociological research in revealing the various processes and relationships through which state power is constituted and expressed digitally

Agency (philosophy) · Economics · Political science · Politics · Positive economics · Power (physics) · Public relations · Scrutiny · Social science · Sociology · State (computer science) · Value (mathematics) · Welfare · Welfare state · Digital Economy and Work Transformation · Gender, Feminism, and Media · Law · Social Media and Politics

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    Open Access•Hayley Bennett, Jed Meers•The Journal of Social Welfare Law•2025

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    Open Access•Hayley Bennett, Jed Meers•The Journal of Social Welfare Law•2025

  • Algorithmic Centralism in a Fragmented Welfare State

    Open Access•Viviana Ponce De León Solís•Social Policy and Administration•2026

  • From Global to Local

    Open Access•Carolina Aguerre, Matias Dodel et al.•Policy & Internet•2026

  • Automated welfare surveillance in the datafied welfare state

    Open Access•Ellinor Blom Lussi•Big Data & Society•2026

  • The Cyberfare State

    Open Access•Roland Kelemen•Frontiers in Political Science•2026

  • The taming of sociodigital anticipations

    Open Access•Thomas Zenkl•Frontiers in Sociology•2025

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  • AI in Everyday Life

    Open Access•Oluwaseyi B Ayeni, Isabella Musinguzi-Karamukyo et al.•Societies•2026

  • Engaging Mental Health Students in Transformative Research Methods

    Ricardo Diego Suárez Rojas•Journal of Progressive Human…•2025

  • Checks and balances under pressure in the welfare state

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  • Bytes, barriers, and logics

    Open Access•Maurizio Busacca•International Journal of…•2025

  • The Digital Welfare State

    Open Access•Scarlet Wilcock, Georgia Van Toorn•Big Data & Society•2026

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  • The Black Box Society

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    Rikke Frank Jørgensen•Information Communication & Society•2023

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  • Datafication and the Welfare State

    Lina Dencik, Anne Kaun•Global Perspectives•2020

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    Monique Mann•Global Perspectives•2020

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    Paul Henman•Journal of Asian Public Policy•2018

  • Digital discretion

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    Open Access•Mirca Madianou•Television & New Media•2019

  • Financialization and Welfare Surveillance

    Open Access•Shelley Bielefeld, Jenna Imad Harb et al.•Surveillance & Society•2021

  • Digital citizenship and disability in the covid era

    Open Access•Georgia Van Toorn, Lloyd Cox•New Media & Society•2024

  • Robo-debt illegality

    Open Access•Terry Carney•Alternative Law Journal•2018

  • Unveiling algorithmic power

    Open Access•Georgia Van Toorn, Jackie Leach Scully•Disability & Society•2023

  • Explaining convergence of OECD welfare states

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  • The accidental caseworker – How digital self-service influences citizens' administrative burden

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  • Debt by design

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  • Big Data in Social Welfare

    Philip Gillingham, Tiffany Graham et al.•Australian Social Work•2016

  • Digital informalisation

    Open Access•Mara Ferreri, Romola Sanyal•Housing Studies•2022

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  • Digital welfare state and problem arising

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  • Datafied child welfare services

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  • From Street‐Level to System‐Level Bureaucracies

    Open Access•Mark Bovens, Stavros Zouridis•Public Administration Review•2002

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  • Automating Inequality

    Hannah Lebovits•Public Integrity•2019

  • The Human Rights Implications of the Use of AI in the Digital Welfare State

    Open Access•Adamantia Rachovitsa, Niclas Johann•Human Rights Law Review•2022

  • Risking Children

    Open Access•Sarah Sacher•Human Rights Law Review•2022

  • Algorithmic Justice in Child Protection

    Open Access•E Keddell•Social Sciences•2019

  • In Search of a Problem

    Open Access•David Moats, Liz Mcfall•Science Technology & Human Values•2019

  • Seeing Like a State

    James C Scott•Seeing Like a State•2017

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    Open Access•Pete Fussey, Solen Roth et al.•Sociology•2020

  • Digital Social Policy

    Open Access•Paul Henman•Journal of Social Policy•2022

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Unique citing works18
Citations per year18
Citation span2025 - 2026 (2)
Citation velocitycurrent
Highly citedNo
Citation typesNeutral: 18

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