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Putting Consumer Experience Back into Consumer Research

The Philosophy and Method of Existential-Phenomenology

Bibliographic Data

ID2980721
AuthorsCraig J Thompson (0000-0001-9308-6736), William B Locander (0009-0006-9369-919X), Howard R Pollio
Year1989
Volume16
Issue2
Pages133
Publication date1989-09-01
Peer ReviewedYes
Open AccessNo
TypeARTICLE
VenueJournal of Consumer Research (JOURNAL)
Journal identifiersISSN: 0093-5301 • E-ISSN: 1537-5277
PublisherOxford University Press (OUP) (PUBLISHER)
DOI10.1086/209203
OpenAlexW2013161201
LanguageEN
Citations received239
References cited23

Existential-phenomenology is presented as an alternative paradigm for conceptualizing and studying consumer experience. Basic theoretical tenets of existential-phenomenology are contrasted with more traditional assumptions and methods used in consumer research. The metaphors used by each paradigm to describe its world view are provided and their respective implications for consumer research discussed. One phenomenological research method is detailed, and examples of how the method is applied and the type of data it produces are provided. An epistemological analysis reveals that existential-phenomenology can provide an empirically based and methodologically rigorous understanding of consumer phenomena

Business · Consumer research · Epistemology · Existentialism · Phenomenology (philosophy) · Cognitive and psychological constructs research · Consumer Behavior in Brand Consumption and Identification · Management and Organizational Studies · Marketing · Philosophy · Psychology

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Unique citing works239
Citations per year6,64
Citation span1990 - 2026 (37)
Citation velocitycurrent
Highly citedYes
Citation typesNeutral: 209

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