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Student Trust in Higher Education Institutions

How the Pandemic Influenced Undergraduate Trust

Bibliographic Data

ID3757744
AuthorsShannon Calderone (0000-0002-4708-2862, Washington State University Tri-Cities, corresponding author), Shannon M Calderone (Washington State University Tri-Cities, Richland, WA, USA), Kevin J Fosnacht (Indiana University Bloomington, Bloomington, IN, USA), Kevin Fosnacht (0000-0003-3730-9442, Indiana University Bloomington)
Year2023
Volume67
Issue13
Pages1611-1631
Publication date2023-11-01
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueAmerican Behavioral Scientist (JOURNAL)
Journal identifiersISSN: 0002-7642 • E-ISSN: 1552-3381
PublisherSAGE Publications Inc (PUBLISHER)
DOI10.1177/00027642221118263
OpenAlexW4294252869
LanguageEN
Citations received1
References cited57

This article examines trust perceptions among college/university students before and after COVID-19 campus closures in spring 2020. Using a special NSSE set of trust items, we measured students' trust in key campus actors and social institutions. Our interests included examining trust level differences across student subgroups and the impact of these shifts in sentiment on their relationship with their campus and sense of belonging. We found a trivial change in trust in colleges and social institutions before and after the pandemic. However, this overall result masks important differences between student subgroups. We offer recommendations for educational scholars and practitioners

2019-20 coronavirus outbreak · Coronavirus disease 2019 (COVID-19) · Higher education · Pandemic · Perception · Political science · Public relations · Set (abstract data type) · Social capital · Social distance · Social science · Social trust · Sociology · Communication in Education and Healthcare · COVID-19 and Mental Health · Disaster Management and Resilience · Law · Medicine · Psychology · Social Psychology

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Unique citing works1
Citations per year1
Citation span2025 - 2025 (1)
Citation velocityrecent
Highly citedNo
Citation typesNeutral: 1

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