Role stressors, engagement and work behaviours
A Study of Higher Education Professional Staff
Bibliographic Data
| ID | 4545259 |
|---|---|
| Authors | Tara M Curran (Adelphi University), David J Prottas (0000-0001-9787-8837, Adelphi University, corresponding author) |
| Year | 2017 |
| Volume | 39 |
| Issue | 6 |
| Pages | 642-657 |
| Publication date | 2017-11-02 |
| Peer Reviewed | Yes |
| Open Access | No |
| Type | ARTICLE |
| Venue | Journal of Higher Education Policy and Management (JOURNAL) |
| Journal identifiers | ISSN: 1360-080X • E-ISSN: 1469-9508 |
| Publisher | Informa UK Limited (PUBLISHER • GB) |
| DOI | 10.1080/1360080x.2017.1377964 |
| OpenAlex | W2754417940 |
| Language | NL |
| Citations received | 2 |
| References cited | 41 |
The study used data provided by 349 professional staff employees from 17 different US higher education institutions to assess aspects of their working conditions that could influence their own work engagement and the work-related behaviours of their colleagues. Relationships among three role stressors (role ambiguity, role conflict and role overload), work engagement, organisational citizenship behaviours, and in-role behaviours were examined using correlation, regression and relative weight analyses. The higher participants' perceptions of role ambiguity, conflict and overload, the lower were the levels of their own work engagement and organizational citizenship and in-role behaviours of their colleagues. Work engagement partially mediated the relationships between role ambiguity, conflict and overload and both organizational citizenship and in-role behaviours. The analysis indicated that role ambiguity had the strongest relationship with work engagement, organisational citizenship and in-role behaviours, followed by role conflict and then by role overload. Practical implications are discussed and managerial interventions suggested
Ambiguity · Citizenship · Organizational citizenship behavior · Organizational commitment · Perception · Political science · Psychological intervention · Role conflict · Stressor · Work (physics · Work engagement · Clinical Psychology · Emotional Labor in Professions · Job Satisfaction and Organizational Behavior · Psychology · Social Psychology · Workplace Violence and Bullying
A meta-analytic examination of the potential correlates and consequences of workload
Individual- and organizational-level consequences of organizational citizenship behaviors
A Meta-Analytic Test of the Challenge Stressor–Hindrance Stressor Framework
A meta-analysis and conceptual critique of research on role ambiguity and role conflict in work settings
Work engagement
Uncertainty in the workplace
Relative Importance Analysis
History and Use of Relative Importance Indices in Organizational Research
Jackson and Schuler (1985) Revisited
Method Variance in Organizational Research
Linking job demands and resources to employee engagement and burnout
A meta-analysis of the correlates of role conflict and ambiguity.
Role Conflict, Ambiguity, and Overload
RWA Web
A Meta‐analysis of Work Demand Stressors and Job Performance
Occupational stress in universities
Job Satisfaction and Organizational Commitment as Predictors of Organizational Citizenship and In-Role Behaviors
The Measurement of Engagement and Burnout
Work Role Ambiguity, Job Satisfaction, and Job Performance
The Impact of Role Conflict and Ambiguity on Academic Deans
The moderator–mediator variable distinction in social psychological research
The moderator-mediator variable distinction in social psychological research
Conservation of resources
Building a practically useful theory of goal setting and task motivation
Professional staff carve out a new space
The rise of 'professional staff' and demise of the 'non-academic
The invisible workers
Transforming spaces and identities
A comparative study of the perceptions of professional staff on their contribution to student outcomes
The predictive value of job demands and resources on the meaning of work and organisational commitment across different age groups in the higher education sector
Hearing the voices of general staff
A power primer
| Unique citing works | 2 |
|---|---|
| Citations per year | 0,33 |
| Citation span | 2020 - 2021 (2) |
| Citation velocity | historical |
| Highly cited | No |
| Citation types | Neutral: 2 |