The role of leadership behaviors in organizational citizenship behaviors at Vietnamese museums
Workplace Incivility and Work Engagement as Mediators
Bibliographic Data
| ID | 5905753 |
|---|---|
| Authors | Quan Hoang Nguyen Tran (0000-0002-0274-8026, FPT University, corresponding author) |
| Year | 2025 |
| Volume | 41 |
| Issue | 3 |
| Pages | 1-24 |
| Publication date | 2025-08-05 |
| Open Access | No |
| Type | ARTICLE |
| Venue | Museum Management and Curatorship (JOURNAL) |
| Journal identifiers | ISSN: 0964-7775 • E-ISSN: 1872-9185 |
| Publisher | Informa UK Limited (PUBLISHER • GB) |
| DOI | 10.1080/09647775.2025.2539075 |
| OpenAlex | W4412988589 |
| Language | EN |
| References cited | 50 |
This research investigates the interactions between leadership behaviors, workplace incivility, work engagement, and organizational citizenship behaviors within Vietnamese museums. It also examines the role of workplace incivility and work engagement as mediators in the connection between leadership behaviors and organizational citizenship behaviors. The data were collected from 644 museum employees in Vietnam, and statistical analyses were conducted to test the proposed hypotheses. The findings provide partial support for the hypotheses, with two leadership behaviors having a significant impact on organizational citizenship behaviors, and work engagement mediating the relationship between relationship-oriented leadership behaviors and organizational citizenship behaviors. However, workplace incivility was not found to mediate the relationship between the variables. The study recommends that museums should adapt strategies to improve work engagement and create environments that encourage organizational citizenship behaviors among staff
Authentic leadership · Citizenship · Incivility · Organizational citizenship behavior · Organizational commitment · Political science · Politics · Public relations · Sociology · Vietnamese · Work engagement · Creativity in Education and Neuroscience · Cultural Industries and Urban Development · Engineering · Museums and Cultural Heritage · Psychology · Social Psychology
Social exchange theory
Work Engagement
Organizational Citizenship Behaviors
Job Satisfaction and Organizational Commitment as Predictors of Organizational Citizenship and In-Role Behaviors
Evaluating Structural Equation Models with Unobservable Variables and Measurement Error
Social Exchange Theory
Authentic leadership
Transformational leadership and organizational citizenship behavior
Spiritual leadership and organizational citizenship behavior for the environment
The Measurement of Work Engagement With a Short Questionnaire
Incivility in the workplace
Testing a measure of instigated workplace incivility
The effects of passive leadership on workplace incivility
The moderator–mediator variable distinction in social psychological research
Organizational Citizenship Behavior
Justice in Social Exchange
| Highly cited | No |
|---|