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Bridging Epistemologies

The Generative Dance Between Organizational Knowledge and Organizational Knowing

Bibliographic Data

ID23329010
AuthorsScott D N Cook (San Jose State University), S D Noam Cook (Palo Alto Research Center), John Seely Brown (Xerox Palo Alto Research Center, 3333 Coyote Hill, Palo Alto, California 94304)
Year1999
Volume10
Issue4
Pages381-400
Publication date1999-08-01
Peer ReviewedYes
Open AccessNo
TypeARTICLE
VenueOrganization Science (JOURNAL)
Journal identifiersISSN: 1047-7039 • E-ISSN: 1526-5455
PublisherInstitute for Operations Research and the Management Sciences (INFORMS) (PUBLISHER)
DOI10.1287/orsc.10.4.381
OpenAlexW2134230545
LanguageEN
Citations received249
References cited35

Much current work on organizational knowledge, intellectual capital, knowledge-creating organizations, knowledge work, and the like rests on a single, traditional understanding of the nature of knowledge. We call this understanding the “epistemology of possession,” since it treats knowledge as something people possess. Yet, this epistemology cannot account for the knowing found in individual and group practice. Knowing as action calls for an “epistemology of practice.” Moreover, the epistemology of possession tends to privilege explicit over tacit knowledge, and knowledge possessed by individuals over that possessed by groups. Current work on organizations is limited by this privileging and by the scant attention given to knowing in its own right. Organizations are better understood if explicit, tacit, individual and group knowledge are treated as four distinct and coequal forms of knowledge (each doing work the others cannot), and if knowledge and knowing are seen as mutually enabling (not competing). We hold that knowledge is a tool of knowing, that knowing is an aspect of our interaction with the social and physical world, and that the interplay of knowledge and knowing can generate new knowledge and new ways of knowing. We believe this generative dance between knowledge and knowing is a powerful source of organizational innovation. Harnessing this innovation calls for organizational and technological infrastructures that support the interplay of knowledge and knowing. Ultimately, these concepts make possible a more robust framing of such epistemologically-centered concerns as core competencies, the management of intellectual capital, etc. We explore these views through three brief case studies drawn from recent research.

Body of knowledge · Bridging (networking) · Descriptive knowledge · Epistemology · Epistemology of Wikipedia · Explicit knowledge · Framing (construction) · Generative grammar · Intellectual capital · Knowledge management · Knowledge value chain · Organizational learning · Personal knowledge management · Possession (linguistics) · Social epistemology · Social science · Sociology · Tacit knowledge · Complex Systems and Decision Making · Computer Science · Innovation and Knowledge Management · Knowledge Management and Sharing · Psychology

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Unique citing works249
Citations per year9,58
Citation span2000 - 2026 (27)
Citation velocitycurrent
Highly citedYes
Citation typesNeutral: 226

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