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Validation of the Maslach Burnout Inventory - General Survey

An Internet Study

Bibliographic Data

ID23332011
AuthorsArnold B Bakker (0000-0003-1489-1847, Utrecht University), Evangelia Demerouti (0000-0002-4615-6532, HAN University of Applied Sciences), Wilmar B Schaufeli (0000-0002-6070-7150, Utrecht University)
Year2002
Volume15
Issue3
Pages245-260
Publication date2002-01-01
Peer ReviewedYes
Open AccessNo
TypeARTICLE
VenueAnxiety, Stress & Coping (JOURNAL)
Journal identifiersISSN: 1061-5806 • E-ISSN: 1477-2205
PublisherInforma UK Limited (PUBLISHER • GB)
DOI10.1080/1061580021000020716
OpenAlexW2006923243
LanguageEN
Citations received73
References cited28

This study examined the factorial validity of the Maslach Burnout Inventory - General Survey (MBI-GS; Schaufeli et al ., Maslach Burnout Inventory Manual , pp. 19-26. Consulting Psychologists Press, CA) in eight different occupational groups of employees ( N = 2919), who were recruited through the Internet. Results of multi-group confirmatory factor analyses favored the proposed Three-Factor Model over alternative Two- and One-Factor Models. Exhaustion, cynicism, and professional efficacy were identified as separate burnout dimensions for the sample as a whole, as well as for each occupational group separately. This means that the factor structure of the MBI-GS is similar across a wide variety of occupations (including human services and technical professions), although there are differences between occupations regarding factor loadings, path coefficients, and error variances. In addition, MANOVAs produced significant gender ‐ age, and gender ‐ working experience interaction effects on burnout. Across occupations, females reported higher levels of burnout than males, particularly when they were relatively young or had relatively little working experience.

Burnout · Confirmatory factor analysis · Cynicism · Emotional exhaustion · Human services · Occupational burnout · Occupational stress · Statistics · Structural equation modeling · Clinical Psychology · Job Satisfaction and Organizational Behavior · Motivation and Self-Concept in Sports · Psychology · Social Psychology · Stress and Burnout Research

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Unique citing works73
Citations per year3,04
Citation span2002 - 2026 (25)
Citation velocitycurrent
Highly citedNo
Citation typesNeutral: 66

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