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Managing upward, downward and outward

Networks, hierarchical relationships and performance

Bibliographic Data

ID23347534
AuthorsLaurence J O’toole (University of Georgia), Jr Laurence J O'Toole, Kenneth J Meier (0000-0002-6378-0855, University of Georgia), Sean Nicholson-Crotty, Sean Nicholson‐crotty (0000-0003-2297-6939, University of Georgia)
Year2005
Volume7
Issue1
Pages45-68
Publication date2005-03-01
Peer ReviewedYes
Open AccessNo
TypeARTICLE
VenuePublic Management Review (JOURNAL)
Journal identifiersISSN: 1471-9037 • E-ISSN: 1471-9045
PublisherInforma UK Limited (PUBLISHER • GB)
DOI10.1080/1471903042000339419
OpenAlexW2152971516
LanguageEN
Citations received61
References cited26

It is particularly difficult, but also valuable, to try to estimate the relative contributions of different managerial functions to the outcomes of public programs. Building from a formal treatment of public management and performance, this study explores this research task with empirical analyses of several hundred public organizations and their top managers over a five-year period. Using Moore's distinction among managing upward toward political principals, downward toward organizational agents and outward toward the networked environment, we examine managerial impacts on ten different performance criteria. Findings validate the points that these three functions are distinct, public management has performance-relevant impacts and managerial networking outward can be an important contributor to the achievement of public objectives.

Business · Political science · Accounting and Organizational Management · Public Administration · Public Policy and Administration Research · Public-Private Partnership Projects

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Unique citing works61
Citations per year2,9
Citation span2005 - 2026 (22)
Citation velocitycurrent
Highly citedNo
Citation typesNeutral: 57
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