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Measurement of Consumer Susceptibility to Interpersonal Influence

Bibliographic Data

ID2951600
AuthorsWilliam O Bearden (Columbia College - South Carolina), Richard G Netemeyer, Jesse E Teel
Year1989
Volume15
Issue4
Pages473
Publication date1989-03-01
Peer ReviewedYes
Open AccessNo
TypeARTICLE
VenueJournal of Consumer Research (JOURNAL)
Journal identifiersISSN: 0093-5301 • E-ISSN: 1537-5277
PublisherOxford University Press (OUP) (PUBLISHER)
DOI10.1086/209186
OpenAlexW2064683297
LanguageEN
Citations received180
References cited13

The development of a scale for measuring consumer susceptibility to interpersonal influence is described. Consumer susceptibility to interpersonal influence is hypothesized as a general trait that varies across individuals and is related to other individual traits and characteristics (McGuire 1968). The construct is defined as the need to identify with or enhance one's image in the opinion of significant others through the acquisition and use of products and brands, the willingness to conform to the expectations of others regarding purchase decisions, and/or the tendency to learn about products and services by observing others or seeking information from others. A series of studies provides evidence to support the convergent and discriminant validity of a two-dimensional scale

Interpersonal communication · Interpersonal influence · Behavioral Health and Interventions · Consumer Behavior in Brand Consumption and Identification · Customer Service Quality and Loyalty · Psychology · Social Psychology

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Unique citing works180
Citations per year3,21
Citation span1970 - 2026 (57)
Citation velocitycurrent
Highly citedYes
Citation typesNeutral: 157

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