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The effects of social identification and organizational identification on student commitment, achievement and satisfaction in higher education

Bibliographic Data

ID4096942
AuthorsStephen Wilkins (0000-0002-0238-1607, University of Plymouth, corresponding author), Muhammad Mussaffa Butt (0000-0002-1894-243X, University of Nottingham Malaysia Campus), Muhammad Mohsin Butt, Daniel W Kratochvil (University of Wollongong in Dubai), Daniel Kratochvil, Melodena Stephens Balakrishnan (0000-0001-7933-2750, University of Wollongong in Dubai)
Year2016
Volume41
Issue12
Pages2232-2252
Publication date2016-12-01
Peer ReviewedYes
Open AccessNo
TypeARTICLE
VenueStudies in Higher Education (JOURNAL)
Journal identifiersISSN: 0307-5079 • E-ISSN: 1470-174X
PublisherInforma UK Limited (PUBLISHER • GB)
DOI10.1080/03075079.2015.1034258
OpenAlexW2022778828
LanguageEN
Citations received40
References cited73

The purpose of this research is to investigate the effects of social and organizational identifications on student commitment, achievement and satisfaction in higher education. The sample comprised 437 students enrolled in an undergraduate or postgraduate programme in business or management. A model was developed and tested using structural equation modelling. It was found that organizational identification is a stronger predictor of student commitment, achievement and satisfaction than social identification. Although organizational identification was a strong predictor of student satisfaction, student commitment was better at explaining student achievement. The implications for higher education institutions are discussed. To the knowledge of the authors, this is the first study to examine the effects of organizational identification on student commitment, achievement and satisfaction. The key contribution of the research is in providing support for the hypothesis that organizational identification can influence the attitudes and behaviour of higher education students, as it has been shown to do with employees and consumers

Academic achievement · Higher education · Mathematics education · Organizational commitment · Organizational identification · Political science · Structural equation modeling · Communication in Education and Healthcare · Customer Service Quality and Loyalty · Job Satisfaction and Organizational Behavior · Psychology · Social Psychology

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Unique citing works40
Citations per year4,44
Citation span2017 - 2026 (10)
Citation velocitycurrent
Highly citedNo
Citation typesNeutral: 37

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