Race and workplace discrimination

The mediating role of cyber incivility and interpersonal incivility

Bibliographic Data

ID6058558
AuthorsShanna Daniel, Shanna R Daniels (Florida State University), Ladonna M Thornton (0000-0002-8256-9705, Auburn University)
Year2019
Volume39
Issue3
Pages319-335
Publication date2019-07-16
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueEqual Opportunities International (JOURNAL)
Journal identifiersISSN: 1758-7093 • E-ISSN: 2040-7149
PublisherEmerald (PUBLISHER)
DOI10.1108/edi-06-2018-0105
OpenAlexW2969790401
LanguageEN
Citations received7
References cited66

Purpose Drawing upon theories of modern discrimination, the present study focuses on cyber incivility and interpersonal incivility as mechanisms through which race leads to perceived discrimination. Participants included 408 full-time working adults who responded to an online survey. The results indicate that Non-White employees experience subtle forms of discrimination through the use of e-mail, which accentuate the need for organizations to eradicate workplace mistreatment so that their employees can avoid the adverse outcomes associated with experiencing cyber incivility. The purpose of this paper is to extend the understanding of selective incivility and concludes with directions for future research and practical implications. Design/methodology/approach Participants included 408 full-time working adults who responded to the survey online. Findings The results indicate that race was indirectly associated with discrimination through cyber incivility. The results indicate that Non-White employees experience subtle forms of discrimination through the use of technology and cyber space which accentuate the need for organizations to eradicate workplace incivility so that their employees can evade the adverse outcomes associated with experiencing incivility at work. Research limitations/implications This study extends the understanding of selective incivility and concludes with directions for future research and practical implications. Originality/value This paper is the first to explore the relationship between race, cyber incivility and discrimination

Cyber Space · Incivility · Interpersonal communication · Sociology · The Internet · Computer Science · Gender Diversity and Inequality · Gender Studies · Gender, Feminism, and Media · Psychology · Social and Intergroup Psychology · Social Psychology

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