Skip to main content

ETHNOS_APP

Home • Search • Journals • List 0

Public Management and Organizational Performance

The Case of Law Enforcement Agencies

Bibliographic Data

ID6294397
AuthorsSean Nicholson‐crotty (0000-0003-2297-6939, Mitchell Institute, corresponding author), Nicholson-Crotty, S Nicholson-Crotty
Year2004
Volume14
Issue1
Pages1-18
Publication date2004-01-01
Peer ReviewedYes
Open AccessNo
TypeARTICLE
VenueJournal of Public Administration Research and Theory (JOURNAL)
Journal identifiersISSN: 1053-1858 • E-ISSN: 1477-9803
PublisherOxford University Press (OUP) (PUBLISHER)
DOI10.1093/jopart/muh001
OpenAlexW1974293485
LanguageEN
Citations received70
References cited10

Investigating the impact of management on performance in public organizations is a key challenge for public administration. To that end, we apply to a national sample of law enforcement agencies a recently developed formal model of public management. The model frames a set of specific expectations about the management-performance relationship. The study estimates the impacts of both internally- and externally-oriented managerial activities on a salient metric of law enforcement outcomes. In results supportive of the model, the findings indicate that active internal management contributes to higher arrest rates and helps police departments to be less bound by previous performance. The analysis also indicates that departments' externally-oriented activities of networking and community policing improve arrest rates and assist managers in mitigating the impact of environmental constraints on results

Business · Enforcement · Law enforcement · Metric (unit · Performance indicator · Performance Management · Political science · Public relations · Salient · Sample (material · Set (abstract data type · Computer Science · Crime Patterns and Interventions · Public Policy and Administration Research · Regulation and Compliance Studies · Law · Marketing · Public Administration

  • Water, Globalization, and Liberalization

    Open Access•Ari Shoviani, Rodiyah Rodiyah•Journal of Indonesian Legal Studies•2020

  • Public Management

    Open Access•Jr Laurence J O'Toole, Lawrence J O'Toole et al.•Public Management•2011

  • Managing upward, downward and outward

    Laurence J O’toole, Jr Laurence J O'Toole et al.•Public Management Review•2005

  • Exploring local government fiscal slack in a political-budgetary-managerial framework

    Wenchi Wei•Public Management Review•2021

  • Goal Ambiguity, Management, and Performance in U.S. Nursing Homes

    Open Access•Miyeon Song, Kenneth J Meier et al.•Administration & Society•2020

  • Trends in police research

    Brad Bartholomew, Jennifer C Gibbs et al.•Police Practice and Research•2009

  • Trends in Police Research

    Jennifer A Varriale, Jennifer C Gibbs et al.•Police Practice and Research•2007

  • Institutionalizing partnerships

    Donna Sedgwick, Jason Callahan et al.•Police Practice and Research•2021

  • Local Government Management and Performance

    Richard M Walker, Rhys Andrews•Journal of Public Administration…•2015

  • Addressing Multilevel Program Complexity by Evaluation Design

    Open Access•Fritz Sager, C Mavrot et al.•European Policy Analysis•2015

  • Perceived police performance, racial experiences, and trust in local government

    Andrea Silva, Diego Esparza et al.•Politics Groups and Identities•2020

  • Linking Public Leadership With Public Service Delivery

    Open Access•Muhammad Zia ud din, Naqib Ullah Khan et al.•Journal of Public Affairs•2025

  • Comparative Performance of Municipal General Governments and Collaborative Municipal Governance Structures

    Open Access•Jie Tao, Brian K Collins•Urban Affairs Review•2026

  • Desperately Seeking Management

    Alexander C Heckman•Journal of Public Administration…•2012

  • Volunteers in Public Service Production

    Open Access•Seong C Kang•Journal of Public Administration…•2023

  • The Ties That Bind? Networks, Public Administration, and Political Science

    Laurence J O’toole, Laurence J O'Toole•PS Political Science & Politics•2010

  • Strategic public management for financial condition

    Open Access•Soojin Kim, Sangyub Ryu•The Social Science Journal•2017

  • When Claimant Characteristics and Prior Performance Predict Bureaucratic Error

    Open Access•Sangyub Ryu, Jeffrey B Wenger et al.•The American Review of Public…•2012

  • The Human Side of Public Organizations

    Open Access•Laurence J O’toole, Laurence J O'Toole et al.•The American Review of Public…•2008

  • Exploring the Diverse Effects of Stakeholder Engagement on Organizational Performance

    Open Access•Thaddieus W Conner•The American Review of Public…•2015

  • Are Performance Management Practices Associated With Better Outcomes? Empirical Evidence From New York Public Schools

    Open Access•Rusi Sun, Gregg G Van Ryzin•The American Review of Public…•2012

  • The Proverbs of New Public Management

    Open Access•Kenneth J Meier, Laurence J O’toole et al.•The American Review of Public…•2008

  • Examining the Impact of Local Collaborative Tools on Urban Sustainability Efforts

    Open Access•William L Swann•The American Review of Public…•2015

  • The Effect of Civilian Oversight on Police Organizational Performance

    Open Access•Jisang Kim•The American Review of Public…•2022

  • Management Impact on Performance in Public, Nonprofit, and For-Profit Organizations

    Open Access•Miyeon Song•The American Review of Public…•2026

  • Internal Management and Perceived Managerial Trustworthiness

    Open Access•Mogens Jin Pedersen, Justin M Stritch•The American Review of Public…•2016

  • Communicating Reform

    Open Access•Mark Benton•The American Review of Public…•2021

  • Does Substandard Performance Encourage Innovation Adoption

    Open Access•Obed Pasha•The American Review of Public…•2018

  • Complexity in Service Provision

    Open Access•Renzo De La Riva Agüero•Public Administration Review•2026

  • Learning on the Job

    Open Access•Anna A Amirkhanyan, Seung‐ho An et al.•Administration & Society•2020

  • The Importance of Ethical Environment to Organizational Performance in Employment at Will States

    Open Access•Imane Hijal-Moghrabi, Meghna Sabharwal et al.•Administration & Society•2017

  • Give a Little or Lose a Lot? The Effects of Increased Transparency on Local Applications for Federal Grant Funds

    Open Access•Jonathan Rauh•Administration & Society•2016

  • Network Ties and Congressional Delegation to U.S. Federal Agencies

    Open Access•Jongkon Lee•Administration & Society•2018

  • The Impact of Subjective Social Position on Public Evaluations of Police

    Open Access•Valerie Martinez-Ebers, R Branton et al.•Social Science Quarterly•2021

  • Does Performance Management Lead to Better Outcomes? Evidence from the U.S. Public Transit Industry

    Open Access•Theodore H Poister, Obed Pasha et al.•Public Administration Review•2013

  • Managing in the Regulatory Thicket

    Open Access•Anna A Amirkhanyan, Kenneth J Meier et al.•Public Administration Review•2016

  • Networks and Networking

    Open Access•Laurence J O’toole, Laurence J O'Toole•Public Administration Review•2014

  • Understanding the Role of Public Management and Organizational Stability in an Uncertain Environment

    Open Access•Sangyub Ryu, J Wright et al.•Public Administration Review•2021

  • Habermas’ Models of Decisionism, Technocracy and Pragmatism in Times of Governance

    Open Access•Fritz Sager•Public Administration•2007

  • Public Management in Political Institutions

    Open Access•José D Villalobos, Justin S Vaughn et al.•Public Administration•2014

  • Governance Networks and the Question of Transformation

    Open Access•Mark Considine•Public Administration•2012

  • The Validity of Subjective Performance Measures

    Open Access•Kenneth J Meier, Soren Winter et al.•Public Administration•2015

  • Digging Deeper

    Open Access•Nurun Naher, Joseph A Aistrup et al.•Social Science Quarterly•2025

  • Impossible Jobs or Impossible Tasks? Client Volatility and Frontline Policing Practice in Urban Riots

    Open Access•Kevin Morrell, Graeme Currie•Public Administration Review•2015

  • Taking a Closer Look at the Empowerment‐Performance Relationship

    Open Access•Shahidul Hassan, Jongsoo Park et al.•Public Administration Review•2018

  • Can Performance Management Best Practices Help Reduce Crime

    Open Access•Obed Pasha•Public Administration Review•2017

  • Responsiveness to Reform Values

    Open Access•Donald P Moynihan, Daniel P Hawes•Public Administration Review•2012

  • Relative Managerial Networking and Performance

    Open Access•Eunju Rho, Sumin Han•Public Administration Review•2020

  • Governance and Coercion

    Open Access•Fritz Sager•Political Studies•2009

  • The Managing of the Presidency

    Open Access•Justin S Vaughn, José D Villalobos•Political Research Quarterly•2009

  • Manager-in-Chief

    Open Access•David B Cohen, Justin S Vaughn et al.•Political Research Quarterly•2012

  • Policy Theory, Policy Theory Everywhere

    Open Access•Kenneth J Meier•Policy Studies Journal•2009

  • Moving in, managing up

    Open Access•Manuel P Teodoro•Journal of Public Policy•2013

  • The “Guarding the Guardians” Problem

    Stephen Cabral, Sandro Cabral et al.•Journal of Public Administration…•2015

  • An Integrative Framework for Collaborative Governance

    Kirk Emerson, Tina Nabatchi et al.•Journal of Public Administration…•2012

  • Management, Organizational Performance, and Task Clarity

    Open Access•Izaz Rasul, Imran Rasul et al.•Journal of Public Administration…•2021

  • Politicians, Managers, and Street-Level Bureaucrats

    P J May, Stephen Winter et al.•Journal of Public Administration…•2009

  • The Case for Countercyclical Fiscal Capacity

    Yilin Hou, Donald P Moynihan•Journal of Public Administration…•2006

  • When Ties Bind

    Benedict S Jimenez•Journal of Public Administration…•2017

  • Public Management, Context, and Performance

    Laurence J O’toole, L J O''Toole et al.•Journal of Public Administration…•2015

  • Network Embeddedness and Public Agency Performance

    Jelmer Schalk, René Torenvlied et al.•Journal of Public Administration…•2010

  • Do Cogovernance and CSOs Supplement Municipal Capacity for Service Delivery? An Assessment of Differences in Simple versus Complex Services

    Open Access•Renzo De La Riva Agüero•Journal of Public Administration…•2022

  • Goals, Trust, Participation, and Feedback

    Nathan Favero, Kenneth J Meier et al.•Journal of Public Administration…•2016

  • Municipal Performance

    Claudia N Avellaneda•Journal of Public Administration…•2008

  • Management and Performance in US Nursing Homes

    Anna A Amirkhanyan, Kenneth J Meier et al.•Journal of Public Administration…•2018

  • Serpents in the Sand

    Alisa Hicklin, Laurence J O’toole et al.•Journal of Public Administration…•2007

  • The Effects of Managerial Succession on Organizational Performance

    Gregory C Hill•Journal of Public Administration…•2005

  • A Woman's Touch? Gendered Management and Performance in State Administration

    W S Jacobson, Willard Jacobson et al.•Journal of Public Administration…•2010

  • Testing How Management Matters in an Era of Government by Performance Management

    Donald P Moynihan, Sanjay K Pandey•Journal of Public Administration…•2004

  • The Ties That Bind? Networks, Public Administration, and Political Science

    Open Access•Laurence J O''Toole, Laurence J O’toole et al.•PS Political Science & Politics•2010

  • Tva and the Grass Roots

    Philip Selznick•Tva and the Grass Roots•1984

  • Public Management and Educational Performance

    Open Access•Kenneth J Meier, Laurence J O’toole et al.•Public Administration Review•2003

  • Managerial Strategies and Behavior in Networks

    Kenneth J Meier, Lawrence J O'Toole•Journal of Public Administration…•2001

  • Black Mayors and Police Policies

    Grace Hall Saltzstein•The Journal of Politics•1989

  • Working, Shirking, and Sabotage

    Open Access•James Nordin, James D Nordin•Public Administration Review•2000

  • Policy Recommendations for Multi-Actor Implementation

    Open Access•Laurence J O''Toole, Laurence J O’toole et al.•Journal of Public Policy•1986

  • Advancing Public Management

    Barry Bozeman•Journal of Public Administration…•2002

  • Public Management in Intergovernmental Networks

    Laurence J O’toole, L J O''Toole et al.•Journal of Public Administration…•2004

  • Modeling the Impact of Public Management

    Laurence J O’toole, L J O''Toole et al.•Journal of Public Administration…•1999

  • Governing the Hollow State

    H Brinton Milward, Keith G Provan•Journal of Public Administration…•2000

Unique citing works70
Citations per year3,18
Citation span2004 - 2026 (23)
Citation velocitycurrent
Highly citedNo
Citation typesNeutral: 69

Tools

Open DOISci-Hub
Ethnos_APP • Open Source Project • MIT License • Frontend v2.0.0 • Privacy and Cookies • API Documentation: api.ethnos.app/docs • API Source Code: GitHub • DOI: 10.5281/zenodo.17049435 • Frontend Source Code: GitHub • DOI: 10.5281/zenodo.17050053 • cruz.rio.br • Expectantes Misericordiae