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David Yorke

Biographic Data

ID10789031
NAMEDavid Yorke
GIVEN NAMESDavid
FAMILY NAMEYorke
SIGNATUREYORKE D
AFFILIATIONSUniversity of Manchester
VERIFIEDNo
TOTAL WORKS50
TOTAL CITATIONS0
WORKS AS AUTHOR50
WORKS AS EDITOR0
FIRST PUBLICATION YEAR2015
LATEST PUBLICATION YEAR2015
H-INDEX0
  • Selective Retention

    Open Access•David Yorke•CHAPTER•Wiley Encyclopedia of Management•2015

    Retention of a positive message in the mind of a buyer/customer/consumer is a prime objective of Marketing Communications.

  • Conative Stage

    Open Access•David Yorke•CHAPTER•Wiley Encyclopedia of Management•2015

    Consumer decision‐making models ( see Decision Making) which suggest that a target buyer or customer moves from a state of ignorance or unawareness of an organization and/or its products or services to ultimately making a purchase comprise three main stages: Cognitive Stage, Affective Stage, and conative.

  • Telemarketing

    Open Access•David Yorke, Mark P Healey•CHAPTER•Wiley Encyclopedia of Management•2015

    Telemarketing (or telephone selling) systematically uses a D atabase of actual and potential customers to define and sell to customers with a high probability of purchase.

  • Frequency

    Open Access•David Yorke•CHAPTER•Wiley Encyclopedia of Management•2015

    As part of their advertising programs, organizations have to decide which media to use, and a major consideration here is the desired frequency, that is, the number of times within a specified period that an average person, household, or organization is exposed to the advertising message.

  • Cue

    Open Access•David Yorke•CHAPTER•Wiley Encyclopedia of Management•2015

    A cue is a non‐verbal signal communicated by a person, a product, or service that serves to give direction to customer drives or motives.

  • Dagmar Model

    Open Access•David Yorke•CHAPTER•Wiley Encyclopedia of Management•2015

    The Defining Advertising Goals for Measured Advertising Results model (DAGMAR) is a model of Marketing Communications that was developed specifically for the measurement of Advertising effectiveness.

  • Exhibitions

    Open Access•David Yorke•CHAPTER•Wiley Encyclopedia of Management•2015

    Exhibitions or trade shows are an element in the marketing C ommunications M ix.

  • Attention

    Open Access•David Yorke•CHAPTER•Wiley Encyclopedia of Management•2015

    Attention is the first stage in the AIDA model of Marketing Communications.

  • External Audit

    Open Access•David Yorke•CHAPTER•Wiley Encyclopedia of Management•2015

    The external audit consists of collecting and analyzing information on the different aspects (economic, social, legal, technological, political, etc.) of the environment within which the organization is operating, with a view to identifying, for example, motives for and against becoming an exporting organization.

  • Awareness

    Open Access•David Yorke•CHAPTER•Wiley Encyclopedia of Management•2015

    Awareness is the first step in the dagmar ( see DAGMAR Model) and innovation‐adoption ( see Innovation–Adoption Model) models of Marketing Communications which focus on the consumer‐purchasing process.

  • Price Promotions

    Open Access•David Yorke•CHAPTER•Wiley Encyclopedia of Management•2015

    Some pricing decisions involve a short‐term adjustment to the price of an existing product/service, possibly prompted by disappointing sales caused by an economic downturn, competitors' activities, seasonality, and so on.

  • Impact

    Open Access•David Yorke•CHAPTER•Wiley Encyclopedia of Management•2015

    In the context of A dvertising and decisions relating to choice of media ( see M ass M edia), organizations take account of the potential impact of advertisements.

  • Codes of Practice

    Open Access•David Yorke•CHAPTER•Wiley Encyclopedia of Management•2015

    It is desirable that industries conform to certain rules or regulations in the conduct of their business.

  • Affective Stage

    Open Access•David Yorke•CHAPTER•Wiley Encyclopedia of Management•2015

    Marketing Communications models, which state that a target buyer or customer moves along a spectrum from a state of ignorance or unawareness of an organization and/or its products or services to ultimately making a purchase, comprise three principal stages, namely, the Cognitive Stage, affective stage, and Conative Stage (or behavioral).

  • Reach

    Open Access•David Yorke•CHAPTER•Wiley Encyclopedia of Management•2015

    When organizations are planning their advertising and, in particular, deciding on which media to use, they have to consider the desired reach of their advertising, that is, the number of persons, households, or organizations exposed to a particular media schedule at least once during a specified period of time.

  • Coupons

    Open Access•David Yorke•CHAPTER•Wiley Encyclopedia of Management•2015

    Coupons are a Sales Promotion device which try to persuade buyers/customers to purchase.

  • Consumer Protection

    Open Access•David Yorke•CHAPTER•Wiley Encyclopedia of Management•2015

    Despite the notion of caveat emptor (let the buyer beware), consumer protection is now a part of the legal framework of most developed countries.

  • Indirect Communications

    Open Access•David Yorke•CHAPTER•Wiley Encyclopedia of Management•2015

    M arketing C ommunications may be either direct, for example, personal, face‐to‐face, verbal, or in writing with the targeted buyer, customer, or consumer; or indirect where it is intended that the target will receive a communication message through an appropriate impersonal channel.

  • Point of Purchase

    Open Access•David Yorke•CHAPTER•Wiley Encyclopedia of Management•2015

    Point of purchase is the place at which the purchase (by an individual or a group) of a product or service is made.

  • Buy–Feel–Learn Model

    Open Access•David Yorke•CHAPTER•Wiley Encyclopedia of Management•2015

    The buy–feel–learn ( BFL ) model in Marketing Communications suggests that in some situations buyers/customers do not follow the logical learn–feel–buy sequence.

  • Outbound Communications

    Open Access•David Yorke•CHAPTER•Wiley Encyclopedia of Management•2015

    Communications in Direct Marketing may be either inbound ( see Inbound Communications) or outbound.

  • Word‐of‐Mouth Communications

    Open Access•David Yorke•CHAPTER•Wiley Encyclopedia of Management•2015

    Word‐of‐mouth communication is a non‐commercial form of marketing communication where the sender of the message is assisted by intermediaries in attempting to reach the target buyer/customer/consumer.

  • Cognitive Stage

    Open Access•David Yorke•CHAPTER•Wiley Encyclopedia of Management•2015

    Models of the Marketing Communications process suggest that a target buyer or customer moves from a state of ignorance or unawareness of an organization and/or its products or services to ultimately make a purchase.

  • Discretionary Income

    Open Access•David Yorke•CHAPTER•Wiley Encyclopedia of Management•2015

    An element in the economic environment, discretionary income, that is, that part of household net income which remains after fixed commitments such as mortgage and loan repayments have been made, is likely to vary from one market segment to another.

  • Inbound Communications

    Open Access•David Yorke•CHAPTER•Wiley Encyclopedia of Management•2015

    Communications in D irect M arketing may be either inbound or outbound ( see O utbound C ommunications).

Next

No prominent works on this page.

  • Selective Retention

    Open Access•David Yorke•CHAPTER•Wiley Encyclopedia of Management•2015

    Retention of a positive message in the mind of a buyer/customer/consumer is a prime objective of Marketing Communications.

  • Conative Stage

    Open Access•David Yorke•CHAPTER•Wiley Encyclopedia of Management•2015

    Consumer decision‐making models ( see Decision Making) which suggest that a target buyer or customer moves from a state of ignorance or unawareness of an organization and/or its products or services to ultimately making a purchase comprise three main stages: Cognitive Stage, Affective Stage, and conative.

  • Telemarketing

    Open Access•David Yorke, Mark P Healey•CHAPTER•Wiley Encyclopedia of Management•2015

    Telemarketing (or telephone selling) systematically uses a D atabase of actual and potential customers to define and sell to customers with a high probability of purchase.

  • Frequency

    Open Access•David Yorke•CHAPTER•Wiley Encyclopedia of Management•2015

    As part of their advertising programs, organizations have to decide which media to use, and a major consideration here is the desired frequency, that is, the number of times within a specified period that an average person, household, or organization is exposed to the advertising message.

  • Cue

    Open Access•David Yorke•CHAPTER•Wiley Encyclopedia of Management•2015

    A cue is a non‐verbal signal communicated by a person, a product, or service that serves to give direction to customer drives or motives.

  • Dagmar Model

    Open Access•David Yorke•CHAPTER•Wiley Encyclopedia of Management•2015

    The Defining Advertising Goals for Measured Advertising Results model (DAGMAR) is a model of Marketing Communications that was developed specifically for the measurement of Advertising effectiveness.

  • Exhibitions

    Open Access•David Yorke•CHAPTER•Wiley Encyclopedia of Management•2015

    Exhibitions or trade shows are an element in the marketing C ommunications M ix.

  • Attention

    Open Access•David Yorke•CHAPTER•Wiley Encyclopedia of Management•2015

    Attention is the first stage in the AIDA model of Marketing Communications.

  • External Audit

    Open Access•David Yorke•CHAPTER•Wiley Encyclopedia of Management•2015

    The external audit consists of collecting and analyzing information on the different aspects (economic, social, legal, technological, political, etc.) of the environment within which the organization is operating, with a view to identifying, for example, motives for and against becoming an exporting organization.

  • Awareness

    Open Access•David Yorke•CHAPTER•Wiley Encyclopedia of Management•2015

    Awareness is the first step in the dagmar ( see DAGMAR Model) and innovation‐adoption ( see Innovation–Adoption Model) models of Marketing Communications which focus on the consumer‐purchasing process.

  • Price Promotions

    Open Access•David Yorke•CHAPTER•Wiley Encyclopedia of Management•2015

    Some pricing decisions involve a short‐term adjustment to the price of an existing product/service, possibly prompted by disappointing sales caused by an economic downturn, competitors' activities, seasonality, and so on.

  • Impact

    Open Access•David Yorke•CHAPTER•Wiley Encyclopedia of Management•2015

    In the context of A dvertising and decisions relating to choice of media ( see M ass M edia), organizations take account of the potential impact of advertisements.

  • Codes of Practice

    Open Access•David Yorke•CHAPTER•Wiley Encyclopedia of Management•2015

    It is desirable that industries conform to certain rules or regulations in the conduct of their business.

  • Affective Stage

    Open Access•David Yorke•CHAPTER•Wiley Encyclopedia of Management•2015

    Marketing Communications models, which state that a target buyer or customer moves along a spectrum from a state of ignorance or unawareness of an organization and/or its products or services to ultimately making a purchase, comprise three principal stages, namely, the Cognitive Stage, affective stage, and Conative Stage (or behavioral).

  • Reach

    Open Access•David Yorke•CHAPTER•Wiley Encyclopedia of Management•2015

    When organizations are planning their advertising and, in particular, deciding on which media to use, they have to consider the desired reach of their advertising, that is, the number of persons, households, or organizations exposed to a particular media schedule at least once during a specified period of time.

  • Coupons

    Open Access•David Yorke•CHAPTER•Wiley Encyclopedia of Management•2015

    Coupons are a Sales Promotion device which try to persuade buyers/customers to purchase.

  • Consumer Protection

    Open Access•David Yorke•CHAPTER•Wiley Encyclopedia of Management•2015

    Despite the notion of caveat emptor (let the buyer beware), consumer protection is now a part of the legal framework of most developed countries.

  • Indirect Communications

    Open Access•David Yorke•CHAPTER•Wiley Encyclopedia of Management•2015

    M arketing C ommunications may be either direct, for example, personal, face‐to‐face, verbal, or in writing with the targeted buyer, customer, or consumer; or indirect where it is intended that the target will receive a communication message through an appropriate impersonal channel.

  • Point of Purchase

    Open Access•David Yorke•CHAPTER•Wiley Encyclopedia of Management•2015

    Point of purchase is the place at which the purchase (by an individual or a group) of a product or service is made.

  • Buy–Feel–Learn Model

    Open Access•David Yorke•CHAPTER•Wiley Encyclopedia of Management•2015

    The buy–feel–learn ( BFL ) model in Marketing Communications suggests that in some situations buyers/customers do not follow the logical learn–feel–buy sequence.

  • Outbound Communications

    Open Access•David Yorke•CHAPTER•Wiley Encyclopedia of Management•2015

    Communications in Direct Marketing may be either inbound ( see Inbound Communications) or outbound.

  • Word‐of‐Mouth Communications

    Open Access•David Yorke•CHAPTER•Wiley Encyclopedia of Management•2015

    Word‐of‐mouth communication is a non‐commercial form of marketing communication where the sender of the message is assisted by intermediaries in attempting to reach the target buyer/customer/consumer.

  • Cognitive Stage

    Open Access•David Yorke•CHAPTER•Wiley Encyclopedia of Management•2015

    Models of the Marketing Communications process suggest that a target buyer or customer moves from a state of ignorance or unawareness of an organization and/or its products or services to ultimately make a purchase.

  • Discretionary Income

    Open Access•David Yorke•CHAPTER•Wiley Encyclopedia of Management•2015

    An element in the economic environment, discretionary income, that is, that part of household net income which remains after fixed commitments such as mortgage and loan repayments have been made, is likely to vary from one market segment to another.

  • Inbound Communications

    Open Access•David Yorke•CHAPTER•Wiley Encyclopedia of Management•2015

    Communications in D irect M arketing may be either inbound or outbound ( see O utbound C ommunications).

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