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Three Social Dilemmas of Workforce Diversity in Organizations

A Social Identity Perspective

Bibliographic Data

ID9889136
AuthorsSherry K Schneider (UNSW Sydney, corresponding author), Gregory B Northcraft (University of Illinois Urbana-Champaign)
Year1999
Volume52
Issue11
Pages1445-1467
Publication date1999-11-01
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueHuman Relations (JOURNAL)
Journal identifiersISSN: 0018-7267 • E-ISSN: 1741-282X
PublisherSAGE Publications (PUBLISHER • US)
DOI10.1177/001872679905201105
OpenAlexW2153705748
LanguageEN
Citations received17
References cited81

This paper explores the relationship among three social dilemmas faced by organizations wishing to attain and maintain workforce diversity: the dilemmas of organizational participation, managerial participation, and individual participation. Functional and social category diversity offer benefits for organizations (creativity, adaptation and innovation, and access to external networks), but there are costs which deter organizations from pursuing these benefits. The costs associated with organizational participation in diversity initiatives arise because managers and their employees perceive organizational conflicts and organize their interactions along social identity lines, so that temporal traps and collective fences surround diversity. Resolving the subordinate dilemmas of managerial and individual participation provides the key to resolving the dilemma of organizational participation. Social identity theory is used to understand the dilemmas and to develop possible resolutions, which should make the benefits of diversity more immediately accessible to organizations and society

Business · Dilemma · Diversity (politics · Identity (music · Organizational commitment · Organizational identity · Perspective (graphical · Political science · Public relations · Social dilemma · Social group · Social identity theory · Sociology · Workforce · Gender Diversity and Inequality · Job Satisfaction and Organizational Behavior · Management and Organizational Studies · Psychology · Social Psychology

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Unique citing works17
Citations per year0,81
Citation span2005 - 2020 (16)
Citation velocityhistorical
Highly citedNo
Citation typesNeutral: 16

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