Changing Faces
Professional Image Construction In Diverse Organizational Settings
Bibliographic Data
| ID | 23364702 |
|---|---|
| Authors | Laura Morgan Roberts (0000-0002-9736-5633, Harvard Business School, corresponding author) |
| Year | 2005 |
| Volume | 30 |
| Issue | 4 |
| Pages | 685-711 |
| Publication date | 2005-10-01 |
| Peer Reviewed | Yes |
| Open Access | No |
| Type | ARTICLE |
| Venue | Academy of Management Review (JOURNAL) |
| Journal identifiers | ISSN: 0363-7425 • E-ISSN: 1930-3807 |
| Publisher | Academy of Management (PUBLISHER • US) |
| DOI | 10.5465/amr.2005.18378873 |
| OpenAlex | W2004167547 |
| Language | EN |
| Citations received | 119 |
| References cited | 142 |
I integrate social identity and impression management theories to capture the dual impact of personal characteristics and group affiliations on professional image construction. In so doing, I describe how and why individuals proactively negotiate their personal and social identities during interpersonal encounters. The model highlights the multilevel impact of credible and authentic professional image construction on intrapsychic, interpersonal, workgroup, and organizational outcomes.
Identity (music) · Impression management · Interpersonal communication · Interpersonal relationship · Negotiation · Organizational Behavior · Political science · Public relations · Social group · Social identity theory · Sociology · Workgroup · Applied Psychology · Communication in Education and Healthcare · Computer Science · Gender Diversity and Inequality · Management and Organizational Studies · Psychology · Social Psychology
Stigmatized Work and Stigmatized Workers
Bringing social identity to work
Effects of manifest ethnic identification on employment discrimination
Strategies for managing impressions of racial identity in the workplace
Identity as Narrative
Construção da identidade organizacional na indústria criativa
Making the invisible visible
Professional Socialization in Organizations and Ethnicity
Diversity in Organizations
Pathways for Positive Identity Construction at Work
Cultural Intelligence
Making the Invisible Visible
Letting Go and Moving On
Shattering the Myth of Separate Worlds
Managing Concealable Stigmas at Work
Identities and Identity Work in Organizations
Co-constructing a Sense of Community at Work
Mosaic
Authenticity
A Multi-Level Review of Impression Management Motives and Behaviors
Navigating racial/ethnic code-switching
Identity Under Construction
Broadcasting LGBT+ support
Positive Identity Construction in Diverse Organizations
A produção científica sobre sexualidade nos estudos organizacionais
The Theology of the ‘Veil’ in Abrahamic Religions and its tension with Professional Norms in Big Four Firms
Transcendent Moments at Work
Reframing mentoring in higher education as a cooperative system
Deconstructing Professionalism
Image discrepancy around professional work matters
I do not want to be perfect
An Avatar's worth in the metaverse workplace
The roles of outcome and race on applicant reactions to AI systems
Investigating feelings of imposterism in first‐year medical student narratives
Navigating Competency in an Ableist World
Every Rose Has Its Thorns - How Exemplars Manage the Tensions in Inclusive Leadership
Do White Women Gain Status for Engaging in Anti-black Racism at Work? An Experimental Examination of Status Conferral
Food for thought on eating while meeting virtually
Feasibility of adopting imperfect produce in on-site foodservice
To be a marketer or to do what marketers do? Using a mixed methods approach to explore the aspiring marketer mind-set
Constructing a positive identity as a disabled worker through social comparison
“Running away is easy; it's the leaving that's hard”
A Curation Approach to Identity Management
‘Me’ versus ‘We’
Transnational Business Services, Cultural Transformation/Identity, and Employee Performance
Interpersonal knowledge transfer within the multinational enterprise
Female business owners hiding in plain sight
Sites of intersectional identity salience
Across the pregnancy lifespan
Have they learnt to interrupt
The presentation of police in everyday life
How Leaders’ Experienced Authenticity Influences Team Performance
Does Leaders’ Impression Management Help or Hurt? It Depends on the Perspective of the Follower
Turning a Blind or Critical Eye to Leader Value Breaches
Under the Desk
On leadership caricatures and spectacle in pro wrestling
I suppose I’ll be patching you up, as usual”
Hair and outrospection in the nonprofit and public sectors
Men are from Mars and women are from Venus
Joan Acker's influence on Management and Organization Studies
The workplace experiences of Bame professional women
In Search of a Professional Image
Engineering Identity
Freelancers’ Self-Branding
Applying models of employee identity management across cultures
Acting authentically
Oops, I did it (again)! The emotional experience, interpersonal responses, and relational consequences of social gaffes in the workplace
A time‐lagged investigation of the impact of coworker behavior on the effects of demographic dissimilarity
Double‐conscious professional self‐expression of racial minority scientists‐in‐training
Acting professional
Identity work in organizations and occupations
Profiles in persistence
Relaxing into differences and energizing into differences
Two tales of community work
Revealing Intersectional Dynamics in Organizations
Undermined professionalism
What is an Accountant? An Investigation of Images
The “We” and “Me” of Identity in Hazardous Industry Organizations
Predicting the Strategic Identity Management of Gender and Race
Marked and managed
Applying an intersectional understanding of extra work behavior and emotional exhaustion in local public service
Public servant stereotypes
To be, or not to be…Black
Threatened identities and interethnic interactions
Impression management following investigation and prosecution scandal in Norwegian police
The different ways of being true to self at work
Please Excuse My Accent
Colorblind and multicultural diversity strategies create identity management pressure
Stigma Identity Concealment in Hybrid Organizational Cultures
Conflict and Cooperation in Diverse Workgroups
Identity Management Strategies for Workers with Concealable Disabilities
Increases in salience of ethnic identity at work
Hybrids, identity and knowledge boundaries
Professional image under threat
Identities on call
Professional credibility under attack
Self-doubters, strugglers, storytellers, surfers and others
The importance of being `Indian
Why work it when you can dodge it? Identity responses to ethnic stigma among professionals
Contending With Stereotype Threat at Work
Theoretical perspectives on sexual difference
The Self and social life
The cultural territories of race
The Sexuality of organization
Impression management
Men and women of the corporation
Still a Man's World
Coping with Threatened Identities
The definition and measurement of job involvement.
Interpersonal Sensemaking and the Meaning of Work
Socialization Tactics, Self-Efficacy, and Newcomers' Adjustments to Organizations.
Effects on Impression Management on Performance Ratings
Proactivity during organizational entry
Achieving desired images while avoiding undesired images
Team-member exchange quality
Coping with Group-Based Discrimination
Measuring Impression Management in Organizations
Influence tactics, affect, and exchange quality in supervisor-subordinate interactions
Stress
Interpersonal Processes
Gender, Racial, Ethnic, Sexual, and Class Identities
Self-discrepancy
Stress, appraisal, and coping
Self and Collective
Human Nature and the Social Order
Public and private self-consciousness
Self and Social Identity
Psychological Conditions of Personal Engagement and Disengagement at Work.
Rediscovering the Social Group
Encounters
The Presentation of Self in Everyday Life
Interaction Ritual
Prejudice
Collective Trust and Collective Action
Gender Trials
Psychology of Group Influence
Forming impressions from stereotypes, traits, and behaviors
Capitalizing on Diversity
Provisional Selves
The Consequences of Emotional Labor
Understanding Gender and Organizations
Rediscovering the Social Group
Cultural Diversity at Work
Out on a Limb
Why Differences Make a Difference
Differential contributions of majority and minority influence
The Social Self
Possible selves
Expectancy confirmation processes arising in the social interaction sequence
Impression management
Self-disclosure and liking
Hispanic Persons in Business
Interpersonal Concerns in Social Encounters between Majority and Minority Group Members
II. Organizational Psychology
The bicultural life experience of career‐oriented black women
A longitudinal analysis of the association between emotion regulation, job satisfaction, and intentions to quit
Sexual Identity Management Strategies
The effect of interpersonal expectancies on men's self-presentation of gender role attitudes to women
Applied Impression Management
A Theoretical Perspective on Coping With Stigma
Covering up what can't be seen
Basking in reflected glory
Stigma consciousness
To Be Fully There
Constructing other persons
Being Asian American
Social stigma and self-esteem
Situational Stability and Variability in African American Racial Identity
The Ubiquitous Relationship
Human Nature and the Social Order
Strategies to cope with negative social identity
Identity negotiation
Categorization of individuals on the basis of multiple social features
"The "self digest
Stereotype threat and the intellectual test performance of African Americans
Feminized management and backlash toward agentic women
The dissection of selection in person perception
Reactions to a Black professional
When self-presentation is constrained by the target's knowledge
Two indirect tactics of image management
Self-presentation by association
Memory deficits and memory surfeits
How do individuals expect to be viewed by members of lower status groups? Content and implications of meta-stereotypes
Negotiating social identity when contexts change
Stereotypes and prejudice
Self-monitoring of expressive behavior
There Oughtta Be a Law Against Bitches
A threat in the air
Homophily in Voluntary Organizations
Constructing Impressions in Demographically Diverse Organizational Settings
Quality and acceptance of problem solutions by members of homogeneous and heterogeneous groups
The need to belong
Psychological impact of biculturalism
In-group bias in the minimal intergroup situation
A self-presentational view of social phenomena
Forming impressions of personality
Mind, Self, and Society
The Re-Creation Of Gender In A Male Workplace
Doing Difference
Hierarchies, Jobs, Bodies
| Unique citing works | 119 |
|---|---|
| Citations per year | 5,95 |
| Citation span | 2006 - 2026 (21) |
| Citation velocity | current |
| Highly cited | Yes |
| Citation types | Neutral: 112 |