Skip to main content

ETHNOS_APP

Home • Search • Journals • List 0

Linking Management Reform with Employee Job Satisfaction

Evidence from Federal Agencies

Bibliographic Data

ID6295641
AuthorsKaifeng Yang (0000-0002-2416-2982, Florida State University), Anthony Kassekert (Florida State University)
Year2010
Volume20
Issue2
Pages413-436
Publication date2010-04-01
Peer ReviewedYes
Open AccessNo
TypeARTICLE
VenueJournal of Public Administration Research and Theory (JOURNAL)
Journal identifiersISSN: 1053-1858 • E-ISSN: 1477-9803
PublisherOxford University Press (OUP) (PUBLISHER)
DOI10.1093/jopart/mup010
OpenAlexW2068035881
LanguageEN
Citations received45
References cited68

Recent public management literature has emphasized the influence of public sector characteristics on employee attitudes, behaviors, and performance. This article assesses how recent management reforms, such as contracting out, civil service overhaul (also known as Title 5 exemptions or removal of civil service protections), and managing for results are associated with employee job satisfaction in the federal government. Using the Federal Human Capital Survey 2006 dataset, this article finds that contracting out and Title 5 exemption are negatively related to job satisfaction. Managing for results, operationalized as perceived performance orientation and innovative culture, is positively related to job satisfaction, but the relationship is moderated by employees' trust in leadership and their perceptions of the effectiveness and fairness of performance appraisal

Business · Job satisfaction · Political science · Public relations · Employment and Welfare Studies · Job Satisfaction and Organizational Behavior · Organizational Downsizing and Restructuring · Psychology · Social Psychology

  • Examining the relationship between supervisory feedback characteristics and employee feedback processing

    Open Access•Jetmir Zyberaj•Current Psychology•2026

  • Self-determination theory goes public

    R Paul Battaglio, Nicky Belle et al.•Public Management Review•2022

  • Does politicization influence senior public officials’ work attitudes? Different forms and effects of politicization in the civil service

    Hyunjung Kim, Haeil Jung et al.•Public Management Review•2022

  • Examining the effects of a performance management reform on employee attitudes and organizational climate

    Weijie Wang, Taek Kyu Kim•Public Management Review•2023

  • The impact of accountability systems on public employee well-being and the moderating effects of role clarity and job autonomy

    Yousueng Han, Kwangseon Hwang et al.•Public Management Review•2026

  • The differing effects of individual- and group-based pay for performance on employee satisfaction

    Kwang Bin Bae•Public Management Review•2023

  • How does organizational sustainability foster public service motivation and job satisfaction? The mediating role of organizational support and societal impact potential

    Saskia Crucke, Tom Kluijtmans et al.•Public Management Review•2022

  • New Public Management Reform Strategies

    Open Access•Charlene M L Roach, Romeo Abraham et al.•Public Administration and…•2025

  • What Influences Bureaucrats’ Support for Red Tape Reduction Reform in Taipei City Government

    Mei Jen Hung•International Journal of Public…•2022

  • Job Insecurity and Its Effect on Organizational Performance

    Hyunkang Hur•International Journal of Public…•2023

  • Does Gender Really Matter? Testing the Mediating Role of Public Service Motivation between Gender and Organizational Citizenship Behavior in Federal Agencies

    Layla Alanazi•International Journal of Public…•2021

  • An Overlooked Cost of Contracting Out

    Open Access•Gyeo Reh Lee, Sergio Fernandez et al.•Public Personnel Management•2021

  • Assessing the Correlates of Job Stress and Satisfaction Among Federal Law Enforcement Officers

    Open Access•Thomas S Hyslip, Thomas J Holt•Public Personnel Management•2025

  • Two Wrongs Do Not Make a Right

    Open Access•Ashley M Alteri, Ellen V Rubin et al.•Public Personnel Management•2023

  • Marketization and Public Service Motivation

    Open Access•Jesse W Campbell•Public Personnel Management•2023

  • The Impact of Employee Perceptions of Inclusion in a Racially Diverse Agency

    Open Access•Maren B Trochmann, Kendra Stewart et al.•Public Personnel Management•2023

  • The Effect of Access to Training and Development Opportunities, on Rates of Work Engagement, Within the U.S. Federal Workforce

    Open Access•Michael P Hassett•Public Personnel Management•2022

  • Determinants of Satisfaction of the Employees of Local Government Units

    Open Access•Krzysztof Błoński, Bartłomiej Jefmański•Economics & Sociology•2013

  • Modern leadership principles for public administration

    Open Access•Dana S Kellis, Bing Ran•Journal of Public Affairs•2012

  • Impact of “U.S. Veterans' Access, Choice and Accountability Act of 2014” on employee morale and work behavior

    Open Access•Hyunkang Hur•Journal of Public Affairs•2019

  • AI, monitoring, and the public workplace

    Emily A Boykin, William Hatcher et al.•Administrative Theory & Praxis•2026

  • Vacancies among appointees in U.S. federal agencies

    Open Access•Amanda Rutherford, Taha Hameduddin•Governance•2022

  • Participation in change, job characteristics, and hedonic well‐being of senior public managers

    Open Access•Stephen Teo, Diep Nguyen et al.•Australian Journal of Public…•2020

  • How Outsourcing May Enhance Job Satisfaction in the U.S. Federal Bureaucracy

    Open Access•Gyeo Reh Lee, Shinwoo Lee•The American Review of Public…•2020

  • Service Outsourcing and Government Fiscal Conditions

    Open Access•Wenchi Wei, Xin Chen•The American Review of Public…•2024

  • Outsourcing and Organizational Performance

    Open Access•Gyeo Reh Lee, Shinwoo Lee et al.•The American Review of Public…•2019

  • Exploring Followership in a Public Setting

    Open Access•Chulwoo Kim, Hindy Lauer Schachter•The American Review of Public…•2013

  • Change Management in Hard Times

    Open Access•Joris Van Der Voet, Brenda Vermeeren•The American Review of Public…•2016

  • Work-Related Stressors and Health-Related Outcomes in Public Service

    Open Access•Bangcheng Liu, Kaifeng Yang et al.•The American Review of Public…•2014

  • Internal Management and Perceived Managerial Trustworthiness

    Open Access•Mogens Jin Pedersen, Justin M Stritch•The American Review of Public…•2016

  • Intra-Organizational Communication in Public Agencies

    Open Access•Federica Fusi, Fengxiu Zhang et al.•The American Review of Public…•2023

  • Beyond Traditional Civil Service Hiring

    Open Access•Christos A Makridis•Public Administration Review•2026

  • Job Satisfaction in Public and Private Schools

    Open Access•Peter Dahler‐Larsen, Søren Kjær Foged•Social Policy and Administration•2018

  • Politics, Bureaucracy, and Employee Retention

    Open Access•Susannah Bruns Ali•Administration & Society•2019

  • Motivated to Adapt? The Role of Public Service Motivation as Employees Face Organizational Change

    Open Access•Bradley E Wright, Robert K Christensen et al.•Public Administration Review•2013

  • Reinventing the Wheel? Public Sector Innovation in the Age of Governance

    Open Access•Mehmet Akif Demircioğlu•Public Administration Review•2017

  • Assessing the Past and Promise of the Federal Employee Viewpoint Survey for Public Management Research

    Open Access•Sergio Fernandez, William G Resh et al.•Public Administration Review•2015

  • Can budget ambiguity crowd out intrinsic motivation? Longitudinal evidence from federal executive departments

    Open Access•Jongmin Shon, Gregory A Porumbescu et al.•Public Administration•2019

  • Innovative work behaviors and networking across government

    Open Access•Mehmet Akif Demircioğlu, Taha Hameduddin et al.•International Review of…•2021

  • The Impacts of Employee Benefits, Procedural Justice, and Managerial Trustworthiness on Work Attitudes

    Open Access•Jaekwon Ko, Seunguk Hur•Public Administration Review•2013

  • Strategies for Improving Measurement Models for Secondary Data in Public Administration Research

    Open Access•Mark John Somers•Public Administration Review•2017

  • Insourcing public services

    Open Access•Gustav Egede Hansen, Ole Helby Petersen•Public Administration Review•2023

  • Feeling the Squeeze

    Tina Kiefer, Jean Hartley et al.•Journal of Public Administration…•2015

  • Measuring Agency Attributes with Attitudes Across Time

    Anthony M Bertelli, Dyana P Mason et al.•Journal of Public Administration…•2015

  • The Lagged Effects of Job Demands and Resources on Organizational Commitment in Federal Government Agencies

    Jaehee Jong, Michael T Ford•Journal of Public Administration…•2016

  • Trust in leadership

    Kurt T Dirks, Donald L Ferrin•Journal of Applied Psychology•2002

  • A meta-analysis of relations between person–organization fit and work attitudes

    Open Access•Michelle L Verquer, Terry A Beehr et al.•Journal of Vocational Behavior•2003

  • Assessing the Work Environment for Creativity.

    Teresa M Amabile, Riccardo Conti et al.•Academy of Management Journal•1996

  • Taking Empowerment to the Next Level

    Sibila E Seibert, Seth R Silver et al.•Academy of Management Journal•2004

  • Trust in Management and Performance

    Robert C Mayer, Roger C Mayer et al.•Academy of Management Journal•2005

  • Organizational Innovation

    F Damanpour•Academy of Management Journal•1991

  • How Important are Job Attitudes? Meta-Analytic Comparisons of Integrative Behavioral Outcomes and Time Sequences

    David A Harrison, Daniel A Newman et al.•Academy of Management Journal•2006

  • Mirror, Mirror on the Wall

    Galit Ailon•Academy of Management Review•2008

  • When is educational specialization heterogeneity related to creativity in research and development teams? Transformational leadership as a moderator.

    Shung Jae Shin, Jing Zhou•Journal of Applied Psychology•2007

  • The Role of Justice in Organizations

    Open Access•Yochi Cohen‐charash, Yochi Cohen-Charash et al.•Organizational Behavior and Human…•2001

  • Overall job satisfaction

    John P Wanous, Arnon E Reichers et al.•Journal of Applied Psychology•1997

  • Not So Different After All

    Denise M Rousseau, Sim B Sitkin et al.•Academy of Management Review•1998

  • Plus ca Change

    Laurence J O’toole, Kenneth J Meier•Journal of Public Administration…•2003

  • Plus ca Change

    Laurence J O’toole, L J O'Toole•Journal of Public Administration…•2003

  • Expectations and Job Satisfaction of Local-Government Professionals

    Open Access•Linda Deleon, Walied A Taher et al.•The American Review of Public…•1996

  • Pay-for-Performance and the Senior Executive Service

    Open Access•Dennis M Daley•The American Review of Public…•1995

  • Job Satisfaction In The Public Sector

    Open Access•Bradley E Wright, Brian S Davis•The American Review of Public…•2003

  • A Government Ill Executed

    Open Access•Paul Light, Paul C Light•Public Administration Review•2008

  • Building Bridges over Troubled Waters

    Open Access•Patricia Wallace Ingraham•Public Administration Review•2006

  • The Federal Civil Service

    Open Access•John R Thompson, James R Thompson•Public Administration Review•2006

  • Job Insecurity and Its Outcomes

    Open Access•Vivien K G Lim•Human Relations•1996

  • Goal Ambiguity in U.S. Federal Agencies

    Young Han Chun•Journal of Public Administration…•2004

  • Turnover and the Quiet Crisis in the Federal Civil Service

    Gregory B Lewis•Public Administration Review•1991

  • Of Pigs in Pokes and Policy Diffusion

    Patricia W Ingraham•Public Administration Review•1993

  • Merit by Any Other Name-Refraining the Civil Service First Principle

    Open Access•Colleen A Woodard•Public Administration Review•2005

  • Public Administrators' Trust in Citizens

    Open Access•Kaifeng Yang•Public Administration Review•2005

  • The Motivational Bases of Public Service

    James L Perry, Lois Recascino Wise•Public Administration Review•1990

  • Managing for Results in State Government

    Open Access•Donald P Moynihan•Public Administration Review•2006

  • Managerial Effectiveness of Government Performance Measurement

    Open Access•Kaifeng Yang, Jun Yi Hsieh•Public Administration Review•2007

  • Promoting the Utilization of Performance Measures in Public Organizations

    Open Access•Patria De Lancer Julnes, Marc Holzer•Public Administration Review•2001

  • Performance-Based Managerial Pay in the Federal Government

    Stephen E Condrey, Jeffrey L Brudney•Journal of Public Administration…•1992

  • The Role of Procedural Justice in Public Personnel Management

    Ellen V Rubin•Journal of Public Administration…•2007

  • Examining Perceived Honest Performance Reporting by Public Organizations

    Kaifeng Yang•Journal of Public Administration…•2007

  • The Government Performance and Results Act and the Tradition of Federal Management Reform

    Beryl A Radin•Journal of Public Administration…•2000

  • Determinants of Bureaucratic Turnover Intention

    Anthony M Bertelli•Journal of Public Administration…•2006

  • Connecting the Dots in Public Management

    Sanjay K Pandey, K Pandey•Journal of Public Administration…•2006

  • Employee Turnover and Organizational Performance

    Kenneth J Meier, Alisa Hicklin•Journal of Public Administration…•2007

  • Arranging City Services1

    Robert M Stein•Journal of Public Administration…•1993

  • Individual-Level Factors and Organizational Performance in Government Organizations

    Kim, Sangmook Kim•Journal of Public Administration…•2004

  • Red Tape and Public Employees

    L Dehart-Davis, Leisha Dehart‐davi et al.•Journal of Public Administration…•2005

  • How Do Perceived Political Environment and Administrative Reform Affect Employee Commitment

    Kaifeng Yang, Sanjay K Pandey et al.•Journal of Public Administration…•2008

  • Participative Management and Job Satisfaction

    Open Access•Soon-Hee Kim, Soonhee Kim•Public Administration Review•2002

  • A Dual Process Model of Organizational Commitment

    Open Access•Jeongkoo Yoon, Shane R Thye•Work and Occupations•2002

Unique citing works45
Citations per year3,21
Citation span2012 - 2026 (15)
Citation velocitycurrent
Highly citedNo
Citation typesNeutral: 45

Tools

Open DOISci-HubOpen Access
Ethnos_APP • Open Source Project • MIT License • Frontend v2.0.0 • Privacy and Cookies • API Documentation: api.ethnos.app/docs • API Source Code: GitHub • DOI: 10.5281/zenodo.17049435 • Frontend Source Code: GitHub • DOI: 10.5281/zenodo.17050053 • cruz.rio.br • Expectantes Misericordiae